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November 2018 by Robert Rodriguez
It's always been a great place to go to be serviced
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October 2018 by Jason Gomez
I called to get a simple wire harness wired for my car stereo, he said ok bring it by. Then he tells me that two white guys beat me too it and couldn't help or service my car for some reason, not even offering to come another day. Dude your service policy SUCKs! There are plenty of car audio installers out there that have way better business service and business since that are willing help you out without turning there backs on you.... the short nerdy sounding mofo
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July 2018 by Victor Sandoval
Great Customer service, good Peoples!
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March 2018 by Isaiah Garcia
Very honest guy & very helpful & honest!! Best in the business!
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March 2018 by Darren H.
The customer service was fantastic. From the advise given based on my needs, to the attention to detail on the installation this place ROCKS!
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March 2018 by Timothy Spicer
I just got denied business by the owner of this shop because I did not buy my products from him. I brought in a quote from another audio shop and asked him if he could beat it, he said that I disrespected him by doing so and by buying my products elsewhere. I apologized and assured him that I meant no disrespect and asked if we could start again on a better foot. He then told me that after many years in the business he knows better than to do business with customers "like me" and that even a six year old would know better than to do this. He proceeded to walk away and leave me just standing there so I walked out. EDIT: In the owners response to my original review he said that I “became difficult.†This is not true. As a matter of fact, I was completely calm the whole time as he grew more and more upset and gave several examples of how he does big jobs for a lot of money and won't work with people who “nickel and dime him.†I suppose this was him referring to me looking for the best deal and doing a cost comparison.
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March 2018 by Tanner Gavin
Pretentious owner, stated that he wouldn't do a simple radio installation because he's used to "working on professional projects such as Cobra's...." whatever that means, as I didn't see a single car in his shop. Turned down another guy right before me that just needed some wiring fixed on his Jeep. Save yourself the trouble and go to someone more professional and courteous that actually feels like working, guy seems lazy. EDIT - in his reply to this response - I wasn't asking for you to come behind any work that I had done prior, just needed a radio installed from a pre existing stock situation. You said that you are used to bigger and better jobs, my understanding is that you are an audio installation shop. Had you offered some solution likely would have pursued your service. I work on cars as a main hobby and have restored several and am part of a local community that does so, including my family and friends and likely could have referred business to you. What other recourse do I have than to you leave your shop an accurate review and description of what you told me so that others don't waste their time or energy coming to you. It's 2018, people leave reviews on the internet when they're dissatisfied 2nd Edit - I came into your shop in seek of a service and was turned away based on the fact that you stated you were used to working on things like "Cobras and better projects...." you didn't offer any advice to me, only belittled and dismissed. That is your choice as a business owner to treat customers in that fashion and it is my choice to reflect that in an accurate review. You tell someone to grow up and are rude on the internet, I think it is you that acts like a little kid and needs to grow up. Any future business, including everyone I know, will be told to steer very clear of your place of business. I mean no intention to slander and always love to support local business, especially ones that show appreciation to even their smallest customers. Based on several other reviews I am positive that I am not the only one who feels this way. Good day and I hope your business continues to serve people in the future, however not me.
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March 2018 by Elena Cervantez
Tried bringing in my Pioneer radio that I bought prior into this shop and the owner turned me down because I didn't buy it for him. Was very belittling to me and just seemed not to want to do the work. I was simply trying to have my stock radio in my Ford replaced by a better one and he stated he wouldn't do it because of something to do with his reputation/not buying it from him yet he gave me a quote of $145 if he decided to do the job. Not sure what that was all about as I was just interested in having my radio installed. Bad customer service and overall the owner seems lazy, that was my impression. Save your time and apparently his and take your business to a more courteous establishment. ***UPDATE: The owner of this shop responded and again was rude about me coming into his shop. This review was done with saving someone else the trip of coming into his establishment if they're in the same boat as me: bought a radio from an outside source, brought it in to be installed but got turned away. I was disappointed in how this went as this shop had decent reviews and is close to my home plus I LOVE supporting local businesses; that's why I came into this shop in the first place. Plain and simple. It's not to slander anyone's name/reputation but a guilty conscience will speak for itself.
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March 2018 by Hugo R.
Great experience Phillip the owner definitely walks you thru what will best work for you, I learned a lot about audio from him during my visit. I definitely recommend stopping by and checking the place out my new go to place.
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October 2017 by Courtney M.
Not very helpful. Wont quote simple services over the phone. I've called 10 other shops and provided all the necessary info that they needed and they had no problem giving me price quotes for the same service. Not sure why they couldn't.
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September 2017 by Kris Learn
Philip is customising my 99 gmc saburban. Custom interior and huge system. Philip knew exactly what I needed and has suggested ways to to make it look incredible. He is very knowledgeable and a true professional. His prices are very reasonable. I strongly suggest Pro Audio Concepts for all your audio needs.
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July 2017 by Sandy Dunn
I am very appreciate of his honesty, knowledge and high quality work. If you're looking for it to be done right, no short cuts, this is your place! He knows his stuff and he loves the work he does, you can truly tell it when you get your car back and turn the sound on. It'll blow you away! Great job!!!!!
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July 2017 by Bruce Beasley
The owner, Philip, is a master technician. As another of his customers earlier noted, "…He really knows his stuff…" And, he does.
