Cinemark Roanoke and XD offers a clean and comfortable movie experience with modern amenities. The theater features new recliner seats that recline and even include a heated option, making viewing more enjoyable, though they come at an additional cost. The theater provides easy free parking and convenient online ticket purchasing. Visitors can enjoy food, Pizza Hut, and alcohol while watching movies in the XD auditorium. Service at concessions and cash registers is friendly, but prices are high. Some areas, like the theaters, can be warm, and there are occasional issues with cleanliness, such as unflushed toilets and less frequent bathroom cleaning. The sound system is praised, enhancing the movie experience. Overall, it’s a good theater with comfortable seating and friendly staff, though some improvements in temperature control and cleanliness could enhance visitor satisfaction.
