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November 2023 by Melanie Van Noy
I’ve been using Chris for my hair for years now. He does a stand-up job and makes me feel like a new woman each time I go. He is always full of helpful tips for ongoing hair care, and truly cares about the job he does. 5 stars for sure!
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August 2023 by Heath Morgan
After a rude reception on the phone that attitude said enough. There are way too many good shops to even mess with this attitude. My wife called and I heard the entire call. Talking down to potential customers. Congrats, you cut hair.
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July 2023 by José Sánchez
This location was not willing to do a refund. Beware of this salon before making any purchases as they will not do a refund even if they make a mistake.We called to see prices for an all over hair treatment for this salon to decide if we want to go or not. The person on the phone said that this service will cost $62 referencing to us the price of this service on the website. When we get there, I ask again how much it will cost, then they say it will cost a bit more due to hair length.When all was finished, we got a surprise add to the bill of an extra $35 just to blow dry the hair. We asked twice how much the service was and yet this was never disclosed. The stylist never asked if the hair should be dried and/or that drying the hair is a separate service and that it would cost 35$. We assumed that drying is part of the original color treatment service.When calling back 4 times, the attendant (6/27) said that they will not do a refund as drying hair is separate. I expressed that this was not transparent and it was not disclosed despite asking several times what our cost would be for the appt. She still refused to refund and just said sorry, that is how it is.Very poor service and would recommend all to pick an ethical salon that is transparent and/or willing to guarantee a good experience and refund if they make a mistake.
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July 2023 by Amber Russyn
Super cute hair salon! Everyone was nice, and my daughter left loving her new hair!
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November 2022 by Lauren Krager
Horrible experience twice! I will never go there again they destroyed my hair. I asked for highlights she damanded doing color on my roots. My hair was blonde. She turned it orange. I went back and all they did was tone it again and charged me. The manager never called me back. She is extremely rude. Go to beehive in Roanoke a million times better!!!Service: Hair coloring
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November 2022 by Dianna N.
Great hair salon! Come early to find street parking. Came in for a lob and needed to do my annual LOL donation. Ashley was so good, very attentive to my needs. The hair shampoo and conditioner smells so good, I love minty fresh Colgate. Im blind without my glasses so didn't know what my hair looked like until after it was done. She styled my hair with blowdryer and brush and then straighten it afterwards. It was beautiful, good length, love the layers in my hair! Great for children ages 8 and up. I highly recommend KTS studios. They offer free beverages while you get hair cut, I got water. Good for the body.
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October 2022 by Danika Meyer
I have been going to Kaja Adrian for several years now. She always knows how to work well with my hair and can take something that I hope for and turn it into exactly what I want! Her knowledge of hair chemistry, etc. and the products my hair needs has been so helpful and I'm so grateful for her! She's seen my hair go through so many transformations (2 babies later, lots of hair loss and regrowth, coloring, root color, etc.) and has always done a phenomenal job. Highly recommend her!Services: Hair coloring
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September 2022 by L Nichols
It was great & for $300 it should be. I would recommend you ask what the price is as you go...I was expecting $200 just based on the prices they had online; it surprises me the stylist wouldn't ask before she just did all these extras without telling you they are not included. Live & learn...but I will definitely be discussing price before anything is done.
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May 2022 by S H
I called thinking they wouldn’t be able to fit me in for a few days…got me in the next day! Ashley did an amazing job on my cut, color & blowout. Highly recommend!
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May 2022 by Laurel G.
Christina saved the day by getting me in for a last minute walk-in full foil and cut. In addition to being so accommodating, she did a great job on my hair - even altering one part I changed my mind on (requiring that she also wash and dry my hair over again). Throughout the whole appointment she was kind, personable, and never appeared rushed, even though I was an unexpected addition to her schedule. Thank you Christina! Definitely recommend.
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May 2022 by Kellie B.
SAVE your MONEY and your DIGNITY!!! HORRIBLE customer service! This salon OVERCHARGES for services they do not provide and will not give you a detailed receipt for! The front desk staff treats you very POORLY! My HAIR LOOKS BAD...the stylist takes shortcuts and does not do a good job; I was charged for services that I did not receive (i.e I called the next day and asked for her to at least tell me what I was charged for = Blow-dry and style was on the list; BUT, I left the salon with wet hair...is this ethical???) Stylist not highly skilled and are overly ARROGANT!!! I paid for FULL highlights and toner and my hair is only PARTIALLY highlighted and BRASSY and she cut my hair the way she wanted instead of the way I asked her to! I have NEVER had a salon NOR ANY business treat me so poorly! I asked the front desk what the plan was to fix the situation, and all she said... "if I were you, I would just stop coming here!" What kind of resolution is this??? How disappointing!!! DO NOT WASTE YOUR TIME AND MONEY FOR BAD HAIR and to be treated POORLY!!!
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March 2022 by Moonfire XD
Ashley did a great job on my wolf cut I got long layers and she layered my bangs will def come back she was nice and professionalServices: Haircut
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February 2022 by Megan Rodriguez
I went here today and had an overall great experience. Ashley did my hair and was very nice and professional. Another lady did my eyebrows and it was quick and painless. The only one who made me uncomfortable was the front desk lady— she seemed very cold and it was awkward. Other than that, highly recommend
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December 2021 by Aubrey N.
This place is fantastic. Came for first time and was welcomed warmly. Offered a drink. My hair appointment started on time and my stylist was so kind. I felt like the services I received were a great value. Ashley did my hair and I love the cut.
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October 2021 by Kathy Henry-Medina
Kaja did an amazing job with my daughter’s updo. I would definitely use her again!
