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June 2025 by Ashlynn Doyle
10/10 russell is the man to talk to.He has blonde hair and he is super helpful and kind right off the bat. He has helped me on 3 separate occasions, with 3 totally different issues on several cars. And he is just so knowledgeable and quick to help. Even if you don't know exactly what you're there for if you describe the issue to him.And your setup, he'll be able to help turn you towards some products that will assist whatever job you have. Highly recommend to anyone and love coming here because i know the customer service is amazing. It is great finding a store that you're comfortable with
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June 2025 by Joe Vesce
Went in to buy low beam headlight bulbs. Got great service from Rane who helped me sort through all the options. Tried installing them at home but appeared they either didn’t fit or I needed a converter kit to go from halogen to LED. Called Rane back expressing my frustration about him either selling me the wrong bulbs or not selling me the converter kit I needed. He was very apologetic and professional about it and said he would be glad to further help in any way if I come back to the store. At the store he came out to take a closer look at my vehicle when we realized I mistakenly removed the high beam bulb instead of the low which is why it wasn’t fitting. I was shocked about how understanding and polite he was about my mistake that I initially blamed on him. He even took the time to replace the low beam bulbs for me and genuinely did it with a good attitude. Very rare these days to experience this kind of service anywhere. I will only be going to this O’Reilly for parts going forward.
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June 2025 by Cherylynn Boyd
Very friendly and very helpful got my car fixed with Scott's spot on help
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June 2025 by Irina Osipov
I am very grateful for the support that was provided. I especially want to thank Ian who immediately identified the problem. Very professional and helpful. Thank you
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May 2025 by skunkya awax
It was always more expensive than other auto parts stores, but it is the closest to my house so I continued to go. I would get service parts for all three of my cars there, every three months it so. The other day the associate gave me the wrong filter for my wife’s Lexus. I didn’t know this until I got home and halfway through her oil change. I live about 23 minutes away through weekend traffic. I was pretty annoyed with having to stop the oil change, get cleaned up, and jump in my truck to drive back to the store. When I got there I had to show them the correct part number, which I never had to I do in the past. After they exchanged it they wanted to charge me $4 for the difference in the price if filters. I told them I’m not going to pay anything because they just took an hour from me in wasted time. They said they could not exchange the item unless I paid them. So, over $4, they lost about $350 every 3 months. I will not go back. Bad business.
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May 2025 by Taylor Thamm
Awesome
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February 2025 by Christopher Lyons
Friendly staff and quick service. The wipers on my truck were coming apart, so I pulled in. I got a less expensive option via a recommendation from the staff and then he quickly changed them out for me. They're not the closest parts house to me but they will be who I go to from now on.
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July 2024 by Diana Smith
This store has consistently gone downhill over the last couple of years. A manager change, and employee turn over has gotten so bad. Was our go to store and last time we were in the employees were rude, condescending, uneducated and blamed it all on the current manager. Too bad because we really liked this store. Maybe they will take notice and change some things instead of running off long time customers.
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July 2024 by Monique Lacey
Russell needs to wait on customers and speak instead of be rude and roll his eyes! Needed help getting the correct antifreeze and all he did was flip and card around and roll his eyes. If you don't want to do your job, then stay home!
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April 2024 by Consumed Coaching
We were so shocked! SERVICE IN THE RAIN! My daughter needed a battery. Her car had been sitting for several months while she was on a mission trip. It no longer kept a charge. It was pouring rain, but Cameron an employee at this store came out in the rain.Replaced the battery and replaced her wipers. We were so blessed. This is not his job. Above and beyond for sure.
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April 2024 by Morgan Harris
Had a wonderful experience at this location. Cameron and Russell went out of their way to help us troubleshoot and get the tools we needed when our battery died on us while visiting from out of town. Above and beyond service!
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March 2024 by Khaled Abufayyad
I have been going to this location for a couple of years. Never been disappointed. Today Cameron helped me test my battery and alternator to identify the problem. He also helped with everything I needed. I highly recommend this location. Competitive prices and great customer support.
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February 2024 by Mike Maxwell
One of the better locations
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November 2023 by Austin Lindquist
They were very helpful. Got the items I needed and was able to make the install just fine!
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November 2023 by Shyanne Gines
Cameron was knowledgeable, professional and willing to help me brainstorm ideas on how to address my issue on a cylinder 4 misfire. I appreciate his assistance and would go back to this location in the future without feeling like I’d be misguided or sold a bunch of unnecessary product.
