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April 2024 by JeFF Fisher
I rented a self-propelled lawn mower $39.84 for 4 hours. The blades were so dull I had to mow areas 2 and 3 times to just get it tolerable. The grass was not high and I took photos to show how dull the blades were. I complained and they stated they were aware and had new blades for the lawn mower. This was horribleThey new and rented it anyway.I had to mow the yard with a different lawn mower it was bad.I brought it back In 1 and 15 mins and they made no effort provide any discount
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May 2023 by Adrianne C.
Jeff in the paint section is phenomenal. he is so kind, patient, helpful, and informative. He really went above and beyond to help me with my current paint projects, and truly knows his stuff which is additionalLu helpful! Not once did I or anyone else receiving his help feel rushed, nor like he was inattentive. great employee!
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March 2023 by Dark H.
Some of the laziest employees I've ever met, came in looking for a replacement smoke detector asked 3 employees not a single one asked what brand or model they acted annoyed when asked and pointed at a isle and said I'll find it there just to find out they don't even carry it
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December 2022 by Kevin H.
I needed an insulated cover for an outside sprinkler head, wal-mart didn't have any and when i got here they were out also, oh well! However, i did find some storage containers that i needed and at a great price. Better built and better priced than that of wally world. I would like to say also, that the employees here are also great, friendly, helpful and knowledgeable about what i was lookin for so my shopping experience was successful. I like this location and will be back as soon as i am in need of something else.
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December 2022 by Tiffany L.
The manager has a problem with taking accountability. Honestly, the employees were great and helpful. The manager, Courtney said she would get a third party truck and have our refrigerator delivered at no cost to us. We needed some time to think because it was an incredibly expensive purchase. However, when we went to make the purchase for the refrigerator at customer service, Courtney was there surrounded by fellow employees. When we thanked her for free delivery she then told us she didn't know what we were talking about, like we had just made it up. Perhaps it was because she was around other employees? I'm not sure. I do know that the manager completely lied to us. We didn't appreciate that at all. We also wanted to buy a washer and dryer from them but after the manager refused to take accountability for what she had done I was just over the whole situation and don't want anything else from there.
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November 2022 by Gabriela Gómez
I was paying in the self check out area, and the cashier (women) who is helping there has a very bad attitude, apart from burping in front of one without excusing that, which is inappropriate, very bad customer service
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October 2022 by Gabbie Gómez
I was paying in the self check out area, and the cashier (women) who is helping there has a very bad attitude, apart from burping in front of one without excusing that, which is inappropriate, very bad customer service
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June 2022 by Stephanie P.
Disappointing, on taking accountability. The customer service agent was going to have a manger call me and it never happened. If you are going to work for the name on that shirt you wear, please show some ethics and professionalism....
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May 2022 by Monica B.
I checked online to make sure this store had a product I wanted. It showed over 50 of this item in stock on the web site. I drove over an hour to get there. I couldn't find the item and looked for assistance. The only person I could find was the lady in the paint department. (she was very helpful and nice). She called for someone to help me. I stood in the aisle for about 30 minutes and no once came to assist. She again called for assistance for me and no one showed up. She said that all the associates had gone outside.??? I was researching what I needed for the hour I was waiting and figured it out on my own. Then when I went to the register, I was denied my military discount because I didn't have my phone to download some app. If I could give this store 0 stars, I would. I wasted a quarter tank of gas to get this treatment. Not again. Lowes will get all of my business from now on. I feel disrespected in every way, shape and form from this store. Plus I spent over $20 in gas for a wasted trip.
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March 2022 by Kiersten W.
Customer Service 5/5. We needed a fan that was on the top shelf. An employee immediately helped us by getting the raising ladder to get the fan from the top of the shelf. Quick check out. Even though it was busy, everyone was actively working to help customers.
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February 2022 by David Lemons
Rented here many times, and they treat you right!!
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January 2022 by Julia R.
This review is specifically for Chuck, at this location. I brought in a pup I'm fostering who is paralyzed in his rear legs. Chuck walked the entire store, spending about a whole hour finding the perfect tools & equipment to make my pup a wheelchair. He was both knowledgeable & has the greatest heart. Thank you Chuck!
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September 2021 by Flore N.
At this point 1 star is being too generous. The Truck rental department is completely and utterly unprofessional. The associate did not help us at all, he just stood at the desk and let people wait for over 30minutes. He was rude, arrogant and unprofessional, he was yelling at us saying that he wasn't the one that helped us in the morning so it wasn't his problem and the proceeded to walk away. He said he was going to call the manager and didn't even call him and just let us wait there. Absolutely do not recommend. Just use Uhaul instead.
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July 2021 by Average J.
I have rented power tools seven times from this location. Renee and Rumina always go above and beyond. Every time I have had a challenge, they have done the right thing to fix it for me and I couldn't be more appreciative. Thank you guys!
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June 2021 by Randel Bird
Great guys there. Ceasar and Jesus took good care of me and exceeded my expectations.
