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November 2023 by Gary B
More than an hour waiting for an oil change but they haven’t started yet to do their service then I walked out. Don’t go there if you have plan for a service.
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November 2023 by Scottie Harris
Went to this auto center for an oil change and stood watch the entire time while people did alot of walking and not alot of working. I got their around 2:20pm and waiting about 30 mins after a car pulled up behind me and they waited about 15 mins. The lady came up to me and said she had to recheck me in because the Ipad froze. Around about 3:20 pm three of the employees were standing around looking at the tire of the person that pulled up behind me trying to figure out how to solve a nail in the tire of the person who pulled up 30 mins after me and my cars oil hadnt even been drained yet. I left and went across the street to take 5 because this is terrible time management of the employees and no consideration other peoples time.
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November 2023 by raquel mathis
it took 2+ hours for an oil change even tho i booked an appointment ??♀️
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September 2023 by Vanessa Lozano
Terri was amazing in helping me. Thank you.
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July 2023 by Mónica Martínez
What bad service I just received today July 7, 2023, 11:30am. They gave me the car with the steering wheel, lever and handbrake full of grease, they charged me for a filter that is supposed to be included in the service because the invoice even specifies it and that I didn't realize it because I paid in the same place for other things from the store that I bought. They took a long time to service my car (I understand that) but they couldn't even fill the water in the windshield washer when that's part of the service or at least that's what they usually do on previous occasions. I will really have to come back when the other employees who know how to do their job better are there. Only the man who attended me and received the car was the one who did his job well.
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July 2023 by David Schultz
2 1/2 hour wait for an oil change AND have to leave the vehicle? No thank you
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June 2023 by bkgourmet
Employee was courteous and professional. $20 for tires rotation is reasonable. Wait time was 25 minutes, enough time to shop around the store. I'll definately deal with them again. Thank you.Service: Tires
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June 2023 by Aniruddha Roy Choudhury
Good experience.Walmart Auto Care Center, Roanoke is my local go to option for my car's regular servicing.I have a 2016 Toyota Corolla and for a regular oil change, tire rotation, etc. I always go there. They provide quick and hassle free service.
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March 2023 by Tino Rodriguez
I guess they open and close when they want. They don’t state any hard times. The website says 7 to 7 yet I’m here at 7 AM AND THEY ARE NOT OPEN. Last Monday I was here at 4:30 pm and they were not open. Can they not update the time on Google maps? This place in inconsiderate of peoples time.
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March 2023 by Mike Doran
I was there at 8am but shop did not open until 945 am. Over 4 hours to put on tires and oil change. They worked on 3 other cars that came in after mine before starting my oil change.Services: Tires
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March 2023 by Gary Fiegel
The work area was a bit messy and dirty, typical of a car shop but i was hoping for a better experience. Went to a competitor and fot my tires
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March 2023 by Jarek F
Very fast service technicians and service manager were very nice and friendly so is lady at the desk..big helper..thank you guys ?
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September 2022 by Phil Anders
I wish I could give negative stars. Paid for the full synthetic oil change and received nothing. My proof being the same dirty oil filter not being changed. They couldn’t even air my tires properly or refill the windshield wiper fluid. I can’t remember the kids name but he was an arrogant “know it all” that’s clearly helping Walmart rip people off. Wouldn’t recommend this place to my worst enemy.Service: Oil change
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September 2022 by Phil Hoffmann
I wish I could give negative stars. Paid for the full synthetic oil change and received nothing. My proof being the same dirty oil filter not being changed. They couldn’t even air my tires properly or refill the windshield wiper fluid. I can’t remember the kids name but he was an arrogant “know it all” that’s clearly helping Walmart rip people off. Wouldn’t recommend this place to my worst enemy.Service: Oil change
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June 2022 by Brandy Eller
The website says they open at 7:00, yet I can by at 8:30 and nobody is there. Went to customer service to see if they knew what was going on and of course, it's Walmart so nobody knows what the heck is going on. It's never worth the time and effort to go to a Walmart. I never have a good experience with them.