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October 2023 by Jarja Phillips
Michelle and Cecilia were outstanding! Wonderful customer service- patient, so willing to help, and inviting. Keep being great ladies!
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September 2023 by Annjoenette Guillory
My experience was exceptional wonderful the service of Michelle and Augustina was amazing. I would recommend anyone who is in need of vision service to go down to Walmart on 377 in Roanoke, Texas. My glasses took only 4 days to come in. I am so happy and impressed with the service here. Thank you so much to both ladies. Kudos!!!
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September 2023 by Sharlin Maynard
Michelle at Roanoke Eye Care Center in Walmart was amazing! So kind and professional, very personal as well as knowledgeable. I highly recommend taking your business to her.
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August 2023 by Allison Cochran
Michelle was amazing!! She was very helpful, thorough and so so nice!
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July 2023 by Nicole Lynch
Michelle helped me out so much today, and it was honestly the best customer service I’ve ever experienced. I feel like I made a genuine friend today! I’m super indecisive about literally everything, and Michelle helped me so much with picking the perfect frames, and didn’t rush me at all. She was so so kinda, and ensured that my mom and I felt welcomed and cared for. I can’t recommend this location, and Michelle specifically, enough! She got to know me and I got to know her, and my time was still very respected. I can’t imagine going anywhere else!
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July 2023 by Imy-Ling Velazquez
Michelle was very friendly and informative and let me know what discounts were available and explained what my insurance covered. Great personality and customer service!
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July 2023 by Imelda Corpuz
Michelle was very professional, accommodating and courteous during our visit to Walmart vision center. She patiently answered questions we asked about my husband’s Eye Care Insurance and called the Insurance Company for clarification. She was very patient enough and knowledgeable in suggesting good options to my husband’s Insurance benefits.We left Walmart Vision Center with smiles and satisfied due to very Satisfactory services rendered to us by Ms. Michelle.“Thank you so much Michelle. God bless your heart.”
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July 2023 by Michael Sims
Cecilia was very helpful and expedient with fitting and changing my prescription into the new frams. She also had a pleasant attitude while answering questions and completing experience.
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July 2023 by Sarah Schultz
Outstanding selection of eyeglass frames. Truly good quality at a reasonable price. And super helpful knowledgeable customer service. Thank you so much for a great experience.
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June 2023 by Leana Gonzalez
There are people who do their job, and then there are people like Michelle, who go above and beyond. Last week, I went in, feeling a bit upset, because I thought that we would need to spend lots of money to replace my son’s glasses. She worked with us to find an affordable pair,being considerate of the budget we have her while looking for something my son would liked. Not only that, but she was knowledgeable and informative on accessories my son needed to properly care for glasses. She made suggesting for regular and sports wear. As we were leaving, she noticed that my son’s glasses dropped and made adjustments to the legs so that they sit correctly without falling off (which our optometrist did not catch over a year). She was attentive and professional, accommodating and patient. As we were leaving, my daughter (who tends to be shy), asked Michelle for help adjusting her glasses. I left Walmart’s Eye Center a happy mom thanks to Michelle.
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June 2023 by Julie Burger
This is THE WORST PLACE to get glasses! First the Dr got the RX wrong. Had to send glasses back. Now it's been a MONTH, still no glasses. Then can't in for a refund and they messed up so I have to sit here 30 min to have them try the refund AGAIN! It's crazy!! The Dr here lied to my face TWICE!Save the aggravation. Go to a real professional instead.
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May 2023 by Linda Donovan
Michelle was wonderful. She was very helpful. She fixed my husband's glasses. Thanks Michelle. Linda and Bob
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May 2023 by Pamela Davis
Excellent Customer Service. Love my new glasses but more than that the customer service was outstanding. So glad I gave them a try. I will be back.
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May 2023 by Denise Kaler
I had a broken stem on a pair of my sunglasses. I popped into the Roanoke Texas Walmart and was assisted by Truth. She was so courteous and said yes no problem to fix my sunglasses. I did a little grocery shopping and when I came back, not only were my glasses fixed, but they were also cleaned and polished and looked like new - and there was no charge! I was very impressed with their service!
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May 2023 by John Kidd
Excellent quick service. Very professional and I appreciated the time that Truth spent with me explaining what I needed.