Brookshire's is a full-service supermarket chain established in 1928, based in Tyler, Texas, with over 100 locations across Texas, Louisiana, and Arkansas. Known for its excellent customer service, Brookshire's offers quality meats hand-cut daily, fresh produce, and a full-service deli and bakery. Customers consistently praise the staff for their helpfulness and friendliness, with standout employees like Noah and Theresa receiving special mentions for their dedication to customer satisfaction. Many customers appreciate the store's rewards program, which offers great discounts and competitive prices. While some reviews note that customer service can be inconsistent, overall, the presence of attentive managers and the willingness of employees to assist make for a positive shopping experience. New customers are often impressed by the kindness and support they receive, leading to long-lasting loyalty. Brookshire's aims to create a welcoming atmosphere where customers feel valued and appreciated.
