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December 2022 by Alycia Lee
The fraud department is a mess.Let them know there was an issue with several fraudulent charges. They were pending.Card was canceled and a new one was issued. It was never mentioned that if and when the charges went through I would need to dispute them in order to get my money back. When I reached out to get clarification on why the charges were still there I was told I was outside of the 60 day window to dispute it.USAA has taken much better care of me versus Alliance; I would never recommend Alliance. I feel like things were purposely left out in order to not refund my money.They are not there to protect your interests or money.
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September 2022 by angela warren
I've been banking with them for a little over 2 years and I must say it has been a great experience. All the employees go out of their way to help you, so glad I made the switch ; )
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February 2022 by heidi geiger
Love my “hometown bank”. They know me! I walk in and they take of all my banking needs. Not like those big banks. Can call each bank and talk to real people!!! Love that. And again they know me! That in itself is a great feeling!
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November 2021 by Josh Davis
They have great customer service, unlimited transactions and make it easy to have free business and personal checking accounts. I highly recommend them!
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April 2021 by Carol T.
Alliance Bank has a great home-town feel to it. Personal and caring service. Have been customers for years even after moving away.
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September 2018 by Brian Hanie
We've been banking at this location for over 10 years and can not say enough great things. Corky is not only great at running the bank but also a great person to know. I have personally experienced him going way out of his way to deliver personalized service to our family. All the amenities of a big bank with a community bank relationship.
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December 2017 by Lindy F.
Clean & convenient to Heath High School. Tellers were friendly & available. Looked into a couple other banks nearby and Alliance has a far better checking account option. They even have a coin changer in front that doesn't charge their costumers. If you're looking for a Texas owned/ based bank, this is a good option!
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July 2017 by Lara Olson
Edit: The president of the bank himself reached out to me to try and make things right after this review. I appreciate their willingness to work for customers. Their office is only open during the most inconvenient hours, so god help you if your card gets lost or stolen over the weekend or after hours, or if you have a problem transaction any time other than the hours of 9:00 am to 5:00 pm. they still do everything with paper instead of just emailing. they only have a scant few locations, and they are all out in BFE, so if you do want to get anything done, you have to take off work to get there.
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August 2016 by Jamison Kahler
Awesome bank with great service.
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March 2016 by Leigh Wilcoxson
Great Bank, Great People!! Love my Bank!
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February 2016 by Lenny Carrizales
We have been banking at the Rockwall location for several years, all the employees are so friendly! Love my bank!
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May 2014 by The Duke
Great! I have banked with them for over 18 years in Sulphur Springs and now they are right down the street. Suzi and all the others are great!
