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February 2024 by BENNY R BROWN JR
Service that's above and beyond. Recently, I stopped here for some wipers and was greeted by a wonderful associate. He knew the exact wipers I needed for my truck and offered to install them for me. I've been to a lot of different autozones, I usually have to ask for someone to install wipers or a battery, this is the first time it's been offered and the associate seemed happy to do so.
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February 2024 by berhanu sharew
AutoZone is the best, last week I got problem with my car, I went to AutoZone, because a friend told me they can check my car, well I drove to autozone a nice guy comes out plug something in my car and the problem is engine misfire , so I bought the spark plug and coil, and the guy went out off the company policy to give tools to use to change the parts, it was a success.Thanks Autozone
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January 2024 by Caitlin Roberts
Jim was absolutely amazing with his help for my daughter’s car. I 100% recommend this location of Autozone!
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January 2024 by Jamie Wilkinson
Car battery died and O’Reily said they “couldn’t install a new one” but Jim at AutoZone saved the day and was super helpful. Was happy to help us in freezing weather!
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December 2023 by Carol Myrick
Worst attitude and customer service. Spoke to us as well as others as if very agitated to even be there.
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December 2023 by Mark Petrie
I stopped in the other evening and Chase helped me out. He ran a diagnostic on my car and let me know that the battery, starter, and alternator were fine. I appreciate his help!
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November 2023 by ViVi
You can always trust AutoZone in Rockwall. I have been there for many times and I always get good services. Jose is Really nice . When I asked if he can help me to change windows wiper, he helped me and touched me how to do that step by step. He is so patient, when the computer shows it sold out, he went to double check. Definitely recommend it to everyone.
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November 2023 by Greg Current
Jim was very knowledgeable and a huge help. The other guy there in a red shirt was very friendly and helpful as well. The store looked great.
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October 2023 by Julia Bryant
Jose was SO helpful!! He had no problem replacing a fuse in my car for me so my car remote would work. I appreciate his kindness and willingness to go the extra mile very much.
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September 2023 by K
This specific location already had a 5 star review from me from years ago commending their great customer service, but today I bought a new battery and Charles installed it for me. He was fantastic. He was also the one that checked my battery two days ago. I have nothing but positive things to say about the employees here. I will forever come here for my auto needs and recommend them to others.
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September 2023 by Chantea' Mosley
Store manager Jim (I hope) was so amazing! He helped me change my back break light and had the best, most pleasant attitude ever! Thank you for making me feel welcome and thank you for assuring I was back on the road safely! I'll definitely be back!
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August 2023 by Travis Angelle
A+++ Service!!! Highly recommend skipping all of the other Auto Part stores! Manager Jim was very thorough when it came to my concerns with my AC during this hot summer! Now that I’m a part of this community, this will be my only stop for all of our vehicle needs! Thanks Rockwall team!
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August 2023 by Nom VV
Charles was a great man! Helped me find what I need and even helped install it on my car. Great service 10/10
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August 2023 by Ann Smith
I went to Auto Zone today to replace a turn single light bulb. Jim waited on me and was very helpful. He replaced the bulb in two minutes flat. Thank you Jim for your customer service. I will be back!
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July 2023 by Elizabeth Scheirman
Mr Davis was very helpful, kind and treated me with utmost respect. He runs a tranquil store, treats his employees and customers with respect and integrity. He was able to replace the battery, and identify that the cables and terminals were fine (despite what the dealership said), saving me $1000. At the end, he also trained a new employee on how to install windshield wiper blades. Angelita did a great job listening/learning and then replacing the blades on the truck. Hands down best Autozone experience ever!
