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December 2023 by Danny Kraft
World class professionals and world class people. Saying they went above and beyond is an understatement. Tori the general manager knows so much about cars it’s incredible; she listened to my very detailed problem and found a way to fix it that three other dealership could not. 11 out of 10 quality of service.
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November 2023 by Paula Dodd Barnes
Very satisfied with the repair to my CRV by Calliber Collision . The Rockwall location even repaired and mistake that another Calliber Collision made on a previous repair. Wow! Very friendly professional and a lightning fast job. Highly recommend the Rockwall location for your next unexpected vehicle repair service. Thanks again!! Paula Dodd Barnes
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October 2023 by Jeremy Morgan
Caliber got us in quickly and made the car look as good as new in the timeframe they told us. We will use them again for all of our repair work and recommend you do the same.Services: Painting
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October 2023 by Paula Barnes
Very satisfied with the repair to my CRV by Calliber Collision . The Rockwall location even repaired and mistake that another Calliber Collision made on a previous repair. Wow! Very friendly professional and a lightning fast job. Highly recommend the Rockwall location for your next unexpected vehicle repair service. Thanks again!! Paula Dodd Barnes
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October 2023 by Rosanna Mao
Best customer service experience I’ve ever had when having repairs done to my car! Reno kept me informed every step of the way and he even had my car back to me early! I’ll definitely be back for any repairs I ever need in the future!Services: Painting
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October 2023 by Angie Cain
Who is not kept informed adequately during the process. Also, the first time they wanted me to pick it up. There was trash in the paint and still dents in the bumper. The second time it was promised to me it was not ready. When I did finally pick it up, there was armor oil all on my floor mat like it was spilt, and my rear seats were halfway down and halfway up. I picked up the vehicle, and with an hours part of the engine cover, was dragging the ground because it wasn’t attached properly. I’m just worried that in the future more stuff is going to happen with the repairs repaired incorrectly.Services: Painting
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October 2023 by Juan Interiano
From the moment i dropped it off Reno and front desk lady was very courteous and helpful. Repairs were up to standards and it was given to me a day early, throughout the repairs i got notifications daily on the status on my vehicle. Definitely will recommend it and gladly i will do business with them again in the future.Services: Painting
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October 2023 by J Cade
Never again. Great work but they drag their feet. Car was promised over and over and over but no one wanted to finish putting it back together or do the paperwork to release the car before a holiday weekend. Tori the manager on the other hand is amazing. She promised the car would be ready and she kept her word.
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October 2023 by Kenneth Moss
What a great job Caliber Collision did with the repair work on my pickup truck. They kept me informed in every step of the process. The manager and staff were awesome!Services: Painting
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October 2023 by Patrick Zukonik
Extremely satisfied with the service I received from Carmen, Tori, and the rest of the staff. My only problem was a plastic part was not reinstalled properly and I had to return to have it fixed. It was done promptly and while I waited. Thank you.Service: Body & Trim
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August 2023 by Bryson B
They have been working on my vehicle since the beginning of June. It is nearing the end of August and I still do not have my vehicle back.This has been the worst possible experience. Communication is lacking. Do not let the insurance companies talk you into this repair shop. They outsource work and therefore cannot give definitive answers. Extremely disappointing and frustrating.
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August 2023 by Amy Fly
This entire team were courteous, informative and knowledgeable from start to finish. They worked with my ever-changing schedule and they even found and replaced my custom Rubicon decals for me. They all went that little extra step to ensure they did a thorough and excellent job from repairing hail damage to detailing on my Jeep. She a ton cleaner when I left, then when I dropped her off with them...I would recommend and use this Caliber Collision (Rockwall) store again!Services: Painting
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July 2023 by James Heather
This team provided exceptional service. When the side mirror of my Toyota was damaged, Carmen made sure that someone from the team would give my wife a ride home while she waited for the repairs. These people really go out of their way to help customers. The quality of the work that they provided was excellent as well!
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June 2023 by Marissa Walker
Caliber Collision was great. Pedro provided excellent service and kept me informed each step of the way. I highly recommend.
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May 2023 by Noemi Lares
I needed my truck fixed through insurance because of an accident and I am very pleased with the outcome. I will definitely return if ever needed with them, staff is very nice and courteous. My truck looks better than it ever did thanks to them, no issues and any doubt i had they had a solution.
