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March 2024 by J S
We drive in from Greenville to watch movies here. It's always clean, staff is friendly, and I like the ordering through the app. It's very convenient having delivery to your seat.
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March 2024 by L Smed
I like this theater. It's smaller and not so chaotic and you don't have to wait in line forever!!
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March 2024 by V Colwell
Has always been very clean, employees are very nice and welcoming.
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March 2024 by Allison Rodriguez
People vape inside. Customer service and staff don’t seem to care.
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March 2024 by C. Lynnette Lawyer
Comfy seats. Clean theater. Enjoyed the concessions...movie themed beverages.
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March 2024 by Christopher “Spadeykins” Mitchell
Great screen and seating
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March 2024 by bfull22
Extremely hot in the theater! Turn on the air conditioning! Inexcusable
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March 2024 by Philip Earsley
Been here many times over the years and the seats have only gotten better. Highly recommend the XD experience because of the screen size and the sound.
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March 2024 by kevin williams
I enjoyed my experience visiting this movie theater. The seats were big and comfortable. And you could lean back and relax while watching the movie. The surrounding area was clean and nice. With a lot of food eateries around to choose from.
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March 2024 by Ryan Skinner
Saw Dune 2 tonight. First movie we've seen at Cinemark 14. Definitely a solid place to come watch a movie, seats are pretty comfy, drinks are priced better than AT&T stadium, no complaints!
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March 2024 by Jennifer Kennedy
Let me say we used to love this movie theater here but it has gone down some. The theater was very hot. Several people around us were complaining too. I went to the restroom and passed by the lady at the ticket desk. I simply state I. Theater 9 it was hot. Her first reply was do you have your seat on? Then stated they turned it down once and corporate won't allow more than that. So I went to the restroom and when I came out to go back to the movie she hollowed Ma'am you have 2 shirts on why don't you take one off! This was not in a nice way mind you, she and a few others thought that was funny.This was not a major deal, it is just the lack of customer service is awful. I had nothing to say back to her because it wasn't just me. And it was plain rude! This is not the first time we have experienced this time of rudeness from the staff. I'm not sure what good this will do after reading all the comments and the response from you all is the same. Do better.
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March 2024 by Lance W
Clean theater and nice concession stand. The seats were comfortable.
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March 2024 by Bradley Moody
Since moving to Royse City, my wife and I have visited this cinema multiple times. The location is ideal with a breaktaking view of Ray Hubbard, and the cinema has always been clean. Loved the landscaping as well.
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February 2024 by Ronald Bennett
Took a friend to watch Bob Marly it was clean staff was helpful ?
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February 2024 by Tala Woods
We rented out a entire auditorium for my daughter's surprise marriage proposal. I went to the theater the day before the event was to take place just to get a look at the auditorium to help plan for the "surprise" factor. When I got there Richard the GM was very accommodating and warm. He immediately took me to the auditorium and allowed me to see the seating layout. After listening to my request to make everything look as normal as possible Richard made a suggestion for a slight change to my original plan. After talking it over with my daughter's boyfriend, he agreed with the change. When I asked Richard if he was working the next day(day of event) he said he was not, but offered to come in if I wanted him to. Of course I did not want him to adjust his schedule and told him we should be fine as long as his staff were aware of the plan. He then introduced me to Michael who was working the following day. When I arrived at the theater Michael and his team were already at work getting things in order and allowing our party into the auditorium. We went over the plan to make sure everyone/everything was in place before my daughter arrived. Michael was coordinating with me while I was in the theater with guest and a friend who kept him informed of my daughter's arrival outside. He and the staff did a FANTASTIC job on making sure the timing was perfect. My daughter had no clue and was pleasantly surprised. Everyone loved the idea and we pulled it off perfectly. I could not have done it without the help of the attentive team members at this theater. I would highly recommend using them for private event as well as a regular movie outing. GREAT JOB CINEMARK 14 ROCKWALL!! We will forever be grateful for your service on 2.18.2024. It was a monumental day in my daughter's life and your crew played a huge role. Keep up the GREAT work!!
