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October 2025 by Mirna Abughosh
So unprofessional ! And since when nail saloons doesn't cut the ingrowns (the small ones not the inflammed hard nail) just the dried skin on sides ??? And they make you pay another 9$ if you wanna scrub the back of your feet!!! So what is the classic pedicure is all about if you don't want to cut cuticles or scrub ....
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September 2025 by Shreedevi Rao
I can’t say enough about how amazing my experience was! I only went in for my usual gel nails, no manicure, and honestly wasn’t expecting much—just a simple appointment. But the care and effort she put into her work completely surprised me. She didn’t rush, she took her time with every single nail, and the end result was absolutely flawless.
One of my nails is fake and the rest are natural, and in the past that’s always been noticeable at other salons. Not here. She blended it so perfectly that you truly cannot tell which one is the fake nail. It’s little details like that which show how much pride she takes in her work.
I’ve tried so many nail salons, including some very expensive ones, and always left feeling like I paid too much for average results. This experience was the complete opposite. The price was very reasonable, the salon was clean and welcoming, and the quality of work was honestly better than the pricey places. My nails look neat, clean, and beautiful—better than I’ve ever had before.
For me, it’s rare to find someone who combines both skill and care. This wasn’t just about getting my nails done; it felt like she genuinely wanted to make sure I walked out happy and confident with the result. I finally feel like I’ve found the place I can trust for my nails.
If you’re tired of bouncing around expensive salons and want someone who truly cares about giving you the best, I can’t recommend this spot enough. I’ll definitely be coming back again and again!
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September 2025 by LaSandra Conley
The staff is always super nice and they give the best pedi’s and mani’s. We love this place.💕
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August 2025 by Jamie
My husband and I had two pedicures today. They did such an amazing job. Our feet so much better. The products they use were felt wonderful. The hot stones were relaxing. We don’t get color on our nails but opted for the buff shine instead. I would absolutely recommend.
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August 2025 by india Dior
Updated Review for Cute Nails & Spa
I’ve read your response—and I have to say, it’s full of contradictions and flat-out lies. Anyone who can read can see your timeline doesn’t add up. First, you claimed I tried to come back after 3 weeks, then you said it was 3 months. Which is it? Because I know exactly what happened.
Let’s be honest: I contacted you within days of my service because my nails were lifting. Stephanie told me to wait until Michael came back from vacation so he could fix them. I followed that instruction. I didn’t miss appointments—I was told to wait. Then when I finally came back, Stephanie suddenly “didn’t recall” offering to fix them for free. That’s not just poor service, that’s dishonesty.
You also denied offering a discount on a pedicure, which is another lie. Stephanie offered 60% off my next nail service and 30% off a pedicure after I asked for a refund. I didn’t make that up. I was trying to be patient and respectful, but your staff kept changing the story and dodging accountability.
Let’s not forget the damage done during services—drilling my nails to the nub instead of properly soaking off gel polish. That’s lazy and harmful, and I know I’m not the only one who’s experienced it.
I didn’t come to you for drama—I came for quality service and honesty. What I got was a bait-and-switch, broken promises, and a business that refuses to own its mistakes. Your response only confirmed what I already knew: Cute Nails is more concerned with saving face than serving customers.
Viewers, you’ve been warned. Don’t waste your time or money. Most of there good reviews are based off of their want to get a name In Their earlier years in the rockwall area ,but now their experience is how most nail shops are today - hurry up and pick a color so we can get to the next person's money.
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August 2025 by Nickole Grato
We have been going here for years. They never disappoint! Always caring, do a great job, professional, always do exactly what you ask for!
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June 2025 by michael larsen
I walked in to see if anyone was available for a pedicure. Took care of me immediately. Great people and friendly atmosphere. Definitely will be a regular customer.
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May 2025 by Crystal Cook
This nail salon is a hidden gem. They do a wonderful job on my pedicure. They are very thorough and pay attention to detail. I appreciate the time they take to ensure you are comfortable.
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May 2025 by tan tan
I DONT RECOMMEND THIS PLACE TO ANY ONE THEY CAN NOT DO NAILS I RATHER DRIVE TO DALLAS WHICH IS A 45 min DRIVE WITH ROCKWALL TRAFFIC THAN COME HERE
MICHEAL AND THE MANAGER OFFER ME $5 BACK ON SERVICES I PAID $175 THE PRIOR DAY I COME BACK TO THE SHOP BECAUSE MY NAIL WAS CROOKED AND I WANTED MY NAILS TO BE SQUARE THEY START SAYING THE TEASON MY NAILS WERE BULKY WAS BECAUSE MY
CUTICLES IT WAS LAUGHABLE
ROSE CONTURE IS ACROSS THE STREET THEY WERE BOOKED TO CAPICITY SO I SETTLED DO NOT BE LIKE ME
GO TO A PROFESSIONAL SHOP
Customer service was only a because 10 Phillip was awesome book the $79 pedicure he will take care of u I can late for Mother’s Day they got me in a chair and I was beyond relaxed
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May 2025 by Kaelee Brownlee
I loved my pedicure! Only $49 and suucchh a good massage (which is the most important to me in a pedi.) I will definitely be back and bring a friend next time!
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May 2025 by Lou Baker
Terrible experience dealing with employees child! Kid was out of control and after waiting for 30 minutes to be taken care of, was asked to wait even longer due to a client needing extra time!
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April 2025 by Noelle Zettas
Speedy and high quality work! Thank you
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April 2025 by IndiaDior
This place is HORRIBLE!!! The nail tech name Michael seemed cool at first. He did my nails the first time and very well just to bait me in but after service became poorer with every visit. I got my nails and toes done and literally within 2 days my nails started lifting. I called and spoke to his wife Stephanie and she promised to redo nails but everyone I came in she or her staff could accommodate. I asked for my money back but rebuttaled with I will give you 60% off your next nail service. I still wasn't satisfied after just had paying my money for something didn't last even a whole week so she offered 30% off my next pedicure as well. I was really upset 😡 so at first I was like I refuse to pay more for something that I just paid for! She apologized and guaranteed me that I didn't have to get it right away but whenever I was ready just ask for her... maybe a month later I decided to take her up on her offer but of course she decides to change her offer. She didn't care what she offered or how disappointed and discouraged I had been due to their poor service. I promise you all this place absolutely made me give up on getting my nails done at anyone's nail salon again. I purposely went the entire month bare nails because I am sooooo tired of these kind shops taking our money for a half way job!! These type of shops has gotten lazy on us. They will drill your nail to the nub just to save them time from safely soaking the gel off. I know I'm not he only who has this complaint. Everytime I get a pedicure with gel polish drill my real nails down which causes them to break 🤬... doesn't gel suppose to be better for your nails and protect it to last??????? Viewers you have been warned... do not waste your hard earned money on a half way service and some lies.....
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March 2025 by Madelynn McCoy
First time coming- will be returning.
Clean, friendly, best pedicure/massage I have ever received! They finished in a great amount of time, didn’t have to wait to be seated. So happy with my service.
10/10 recommend!
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March 2025 by Nina Cheek
I wholeheartedly recommend Cute Nails and Spa for mani-pedis. Each visit is a treat, with exceptional and friendly stylists (Ms Hanna & Ms Moon) ensuring you feel pampered in a friendly atmosphere. The work areas are spotless, prices are reasonable, and discounts are available. If you're looking for exceptional mani-pedis, Cute Nails and Spa in Rockwall, Texas is undoubtedly the best choice.