-
December 2024 by Michele Gomez
Showed up at 1:30 Saturday and the doors were already locked
-
November 2024 by Jamie Lynch
I can’t say enough good things about Brooklyn at CW Floors! She is my absolute go-to for all things decor—whether it's updating my short-term rentals or my personal home, she’s always on point with the best recommendations for lights, fans, cabinet pulls, and overall decorating. Brooklyn consistently provides exceptional service and has an incredible eye for design, making each project not just seamless but also stylish. If you're looking for top-notch advice and a flawless experience, I highly recommend Brooklyn!
-
November 2024 by Tom Stevenson
Bought several ceiling fans and lights for our remodel. Our Sales Consultant, Brooklyn, was fantastic. She took as much time as needed and went through countless options with us. Great experience overall and we will use them again!
-
September 2024 by Maddy Paige
Most beautiful show room and best customer service!!
-
August 2024 by Steve \u0026 Barbara Karbowski
We were privileged to have Brooklyn lead us through the myriads of tile selections, back splashes, and door hardware when building our home. Very competent and superior customer service throughout the process. Had a problem with door hardware which she immediately resolved. Easy to work with everyone at CW Floors - will definitely look there first for any future needs.
-
August 2024 by J Geg
Politely notified business of over-filled dumpster directly behind building with trash blowing out into community and was met with a middle aged snotty woman who had the attitude of “how dare I” and tried to blame trash that was clearly from their business on other businesses. Instead of thanking me for letting them know about this issue,, I was greeted with the Queen of England who ordered off -with-my-head for daring to complain about her castle, while demanding to know who I was, b/c apparently you can’t just be a good citizen these days.
Can’t image doing business with a place that has zero regard for the impact litter has on a community, environment and wildlife. .
-
July 2024 by Konnor McCune
Great lighting selection and friendly staff.
-
June 2024 by Randy Long
The owner/manager Kindel is exceptional. I was experiencing a frustrating and stressful experience with a new ceiling fan. Kindel saw it thru and gave me extraordinary and personal customer service. Follow thru was above and beyond my expectations. Great store with a great manager. Highly recommend them.
-
June 2024 by Allie O'Neal
Literally the WORST customer service I have ever experienced. We drove over two hours to visit this store for a new home build. The two ladies sat behind the desk at their computers and hardly acknowledged us as we walked the whole store! Would not recommend!
-
June 2024 by Marci Isaac
Snobby people that don’t want to help you! They will not even get up from behind the desk. I will never return here again! Sadly enough they missed out a big purchase with our new build!
-
June 2024 by Sherry Morgan
I went in store and there was no one there. There were 3 ladies sitting behind the counter and not one of them asked if they could help me when I approached. I forced one of the 3 ladies behind the counter to speak with me. Very snobby/rude and did not seem interested but I made an appointment. I had something come up and requested to reschedule appointment. I was advised the lady that finally responded to me would be out of town for 3 weeks and I explained I would wait until she returned. She stated she would contact me to reschedule when she returned. That was two weeks ago and I have not received any follow up. I'm sure there is another flooring store/designer that would be happy to install flooring for me.
-
April 2024 by Harvey Orr
I'd like to give the the worker for 3W flooring on the way. They did my floor and treating me with respect. And they did the job and finished in a short period of time, but it's an everything you always run across different kinds of stuff that you have to wait on. Rudy
and . Crew did a fantastic job again and I will give them a 10 all the way around. My house was messed up my poor my my total a mess was cracked and I just and I called them and they jumped on it with both feet. They did a really good job. And I appreciate that.and I like to say thank you to all the CW Flooring staff on a job well done
-
January 2024 by Amanda H.
This is the 3rd time I've gone in to look and not once has anyone greeted me or asked if I needed help. 3 women were behind the desk on their computer. One looked up and didn't even smile. I'll gladly spend my money elsewhere. Rude staff!
-
December 2023 by Karen
Just got LVP installed in our home. Dane and his crew did an excellent job! We would definetly recommend CW Floor & Lighting.
-
October 2023 by Patty Nowak
Dane at CW Floors was first rate as was his crew from VIP headed by Pedro who did the installation of our tile that resembles hardwood. They replaced carpet and two guest bedrooms and bathroom tile which came out to meet a marble flooring. Dane was amazing and helping us match a tile that would complement the marble. A representative from CW Floors came to check on the job every day during the installation. I have included photos to show the prior carpet and the new beautiful tile.
