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October 2023 by Sheila Severs
Thanks to their Assistant Manager Pam, she is very patient of helping me,They all nice and friendly love this FedEx 1-30 in Rockwall Texas.
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August 2023 by Allison Ross
I’ve visited this location a few times and I’ve had the pleasure of working with Austin all of them. He consistently goes above and beyond to make my experience excellent! Printing through FedEx was something that I was originally hesitant to do but after the first time, Austin helped me to understand all of the various options & exactly how they could suit my individual printing needs. He is friendly, knowledgeable and his customer service skills are top-tier! Although there are a number of other places that offer printing services, none of them have an Austin R & for that reason I will continue to bring my business to this location loyally.
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August 2023 by Ashley Dillard
Horrible customer service do not recommend.
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July 2023 by Gen Gamez
Austin, an associate at this store is awesome. Close to closing time and the last minute customers including myself come in he's by himself and handles that store like a Rockstar! He has helped me before with shipping at this store and he always has a bright smile. Hope management knows what a valuable employee they have..
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April 2023 by Stephanie Pina
Austin was a tremendous employee today. He helped me right before closing and made sure I got my prints done when I could not get them done myself. I had some stress over this task and I could not have prayed for a better employee to come to my rescue! Besides Austin, in the times past, everyone has been of great help. This location rocks!
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March 2023 by Bradley Lloyd
A huge help whenever needed! Been there multiple times when U P S Heath failed me and they have always come through! Friendly staff and very prompt. Have used them for shipping, returns and passport photos. Thanks guys (and gals!)
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March 2023 by Ron Nin
Great service. Efficient. Kind and helpful.
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February 2023 by Lidia Reyes
I went in to exchange an item (a shirt specifically size L) that fit too loosely on me. I don't remember her name, but she bluntly said I was definitely a size large... confused as to why I was making an exchange for a smaller size. lol Just please train employees to keep comments to themselves, thanks..
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December 2022 by Jean Wilson
Everyone is always friendly. Quick and professional services. A special thanks to Sally for always greeting me with a smile.
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December 2022 by David S.
Excellent customer service. Austin did a fantastic job...and the people were very friendly. Thank you.
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November 2022 by Danethia B.
Requested to have a legal document printed in black in white. It was fairly big, 92 pages. The assistant manager was too busy reading my personal legal document. That's not even my information. Took him several minutes of going through it being nosey. I felt it was extremely unprofessional. Then finally he quoted me $119!!!! Just to print regular pages. I told him to delete the document (doubt he did) I went to Office Depot. Printed it for $11!!!! Between his unprofessional mannerisms and the price. I'll never return here again. I see why people stuck with UPS
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September 2022 by Walter Hackler
Waste of time. A shipping place that can't customize a box for shipping. I guess the employee didn't feel like working much today. Does any one want to work anymore??
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September 2022 by Stan Speights
Friendly people,professional,Great customer service!A+++
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July 2022 by Justin
I’ve been using this location for several years now. The staff has always been polite, helpful and respectful. Any issues I’ve had were more due to FedEx the company and its policies, and not specific to this location.
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July 2022 by A Ann
The Associate helped me out by Printing the Shipping label for me when my Shipping label was too folded for him to use. So he reprinted it. And was kind enough not to charge me for it. He took care of my Shipment and gave me the Tracking number. Really appreciate the excellent customer service!
