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January 2024 by Faith Sutherland
Loved every second of being here, customer service is fantastic and everyone makes sure your time spent is fun. I never felt pushed to get anything I didn’t want, we were a bit unfamiliar with the process as our rogue is my husband and I’s first car. Andres, Bertorelli was wonderful with explaining every step along the way and happily answered all of our questions with incredible professionalism. He took into account everything we wanted in our dream car even though we were not sure exactly what we wanted yet he was able to bring us our dream car. The job done here was absolutely incredible, he combined my husbands want for space, smooth look, and double decked technology along with my want for low payment, safety and good gas mileage. We could not have asked for a better experience or fairer deals. I am truly very grateful for him and every member of staff that made this process easy, stress free and super fun
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January 2024 by Ruby B
In the market for SUV .. went out Saturday with my cousin to see Murano or Pathfinder. We just riding in the car, a sales guy name Bo came over in the golf cart to offer his help . I had visited 4 other dealerships, i hadn’t considered a Nissan. Bo is GREAT!! Very knowledgeable on cars , I’ve been doing research and know what I want . Guess what ? He answers every question confidently, he listened to me!! Huge plus !! didn’t steer me to other vehicles . He was a very personable, fun handsome young man. I definitely am considering the Pathfinder. Ask for him if you are in the market .
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January 2024 by Howell Nkosi
I recently bought a vehicle from Cavender Nissan and was impressed with the quality of service they provided. Cade Watson was professional in every way. I knew exactly what I wanted and he delivered! No undue pressure. Just honesty and courtesy. Thank you Cade!
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January 2024 by Shannon Hansen
My husband and I worked with Andy at the dealership and were very, very pleased! We were able to get both of our vehicles traded in and purchase an Armada and a Titan. Andy was extremely professional and helpful and was wonderful to deal with. He even took the time to walk through a lot of the features of the Armada with me as I was loading up. John, the finance manager was great as well! I also have to shine a little light on Mr. Jim in the service department! He is absolutely, one of my favorite people, ever! He is always willing to help and make sure we are taken care of! He is the best of the best!
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December 2023 by Lisa
Came in to get my Toyota serviced. Waited in the lobby with my dog until finished, and everybody was pretty chill with her being there. Now, I was getting in my car to leave when I see an appraisal on my dash (absolutely genius of them). Well, I was already all the way back in Garland before I decided to go for it, and Bo Hook from the dealership drove all the way to my home with the car I was interested in to check it out. He put up with me doing the weirdest things, like lay down in the back when the seats were folded flat in the SUV (had to make sure I can sleep comfortably while solo camping or whatever ?). And guess what, call me a sucker because I’m now purchasing a car. I never once felt pressured, and I now highly recommend this dealership.Extra details:The whole process of getting my new car at Cavender was so much better than my experience at Toyota of Dallas. Everybody was understanding, quick, kept me updated on the status of the car and paperwork, and came in to check if I needed anything while I waited for paperwork to be drawn up. This was totally different from the aggressive energy I received from a Toyota salesman that took it personally when I wanted to talk the price down (I thought that was part of their job... why take it personally). In addition, the finance person kept me waiting for absolutely FOREVER there. Overall, my experience at Cavender has been amazing. From starting the process with Bo Hook to finishing up with John Lewis, I now know to never settle for less than Cavender. Thank you!
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November 2023 by Rolanda Morrow
Thomas and Zachary were wonderful! They both went above and beyond listening to my wants and what I did not want in my vehicle. Thomas worked very closely with the finance department to get me the best deal and my new vehicle purchase happen without a hitch! Very professional and curious from start to finish!
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November 2023 by Gennie Dunn
Justin made buying my new car online as smooth as it could be. He worked with me until the numbers were right, then jumped in the drive 3.5 hours to meet me so I could get the car the same day I finally made my mind up! Check out Cavender and ask for Justin!
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November 2023 by Randall Johnston
Bailee helped me out with purchasing a new car for my wife. He was professional and very friendly, and hustled to get me through the process so I wasn’t at the dealer for hours like other places. Cavender Nissan as a whole operated more like a home town dealer. Everyone was friendly and helpful, and this was very refreshing. They worked together as a team helping one another, and I will be going back in the future and recommending them to my friends and family. Phenomenal experience.
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November 2023 by Anne Marie G.
Phillip Caffey and his sales manager Thomas were wonderful to work with. I informed Phillip when my husband and I arrived that we had appointments to see other cars, and he said he was going to save us the trouble by getting us a great deal. He did! We didn't need to look any further because the quality of the used cars we saw at Cavender's was excellent, the staff was easy to work with and not overly aggressive, and the deal we negotiated was very fair. Thank you for a good purchase experience!
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November 2023 by Danyelle Lambert
Philip was amazing. He went above and beyond to make sure that I got the vehicle that I love. I am so very thankful for his patience and knowledge.
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October 2023 by Lisa O.
I bought a used car from this dealership and they were easy to work with on the front end.
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September 2023 by Jesus Cabrera
My experience at Cavander Nissan was an extremely pleasant one. Philip went above and beyond to make sure I left the dealership a happy customer. Next time someone needs a vehicle I will say look no further and go see Phill at Cavander Nissan.
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September 2023 by Derek May
I had a great experience buying a used Nissan Titan from Cavender. My salesman was Bradley. He and the whole team helped me get a good price for my trade and good value for the truck. Initially, I was given a low offer for my trade. I had received offers from two other places that were higher and so I knew the value of my trade. I could see the tires would also need replacing within the year. When the net price for the truck was too high I decided to leave. They offered to replace the tires at their cost, which was nice, but the net price was still too high, so I left. That night I received an email from the general manager expressing his apologies for us not agreeing on a price asking what kept me from buying. I told him about the trade in price gap and he said he would look into it. They reached out to me the next morning with a new trade in offer and maintained the offer for the new tires. This was the price I was looking for, even a little bit in my favor. Everyone was very professional and we had the whole process completed that next day. Very happy with my new truck and thankful for Cavender working with me so everyone was satisfied.
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September 2023 by Dianna B.
Sat in the bay for 15 minutes today and finally just drove off to go to another place for service. Had two separate employees say they'd be right with me. If your service is poor in the bay I can't image your service quality while my vehicle is on the lift. I had taken a break from this business for almost a year due to poor service specifically when they replaced the wrong tire and sent me out with a nail still in the tire I thought they replaced. Poorly managed.
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September 2023 by Wendy Dean
Great people, great experience! After spending all morning at a different dealership we came here and were able to get the car we wanted with the payment we wanted. No games, no surprises. Clayton was very helpful and honest with us all the way through.
