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January 2022 by The Masters Touch Remodeling
I have a business account and they are pretty good about calling other banks as long as they are not too busy. Usually they get back to me so that’s good.I give them 5 stars because they have amazing hours and they do always get it done, I mean hey we all get busy at work and can over look things. These people are there for you and always great to talk to and smiling facing go a long way....I do wish I could see people’s smiles though, darn masks.
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January 2021 by Alfredo Jimenez
Terrible! They have the worst customer service department with hold times that go into hours!!! I spent an entire work afternoon appealing for assistance regarding unauthorized charges to my account not only did I not get assistance. I was further victimized. I DO NOT RECOMMEND this bank and will be closing my account and soon as I can stop electronic deposits from going into it.
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January 2021 by Shelsea Milton
This is an awesome bank! Been with them since 2009! Sherri & samantha are the best!
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January 2021 by Dana Renee'
Long hold times on the phone. Local branch phone number not provided online.
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September 2018 by John Baker
Why does it say rockwall but calls mesquite ???
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May 2018 by Jason Kramer
Under new management and opening new branches soon!
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August 2017 by Julie Miller
Worst "customer service" ever!! I have been a customer for several years and I will never return to the branch at the Neighborhood Walmart on Rusk Street in Rockwall, Texas. Absolutely awful every time I visit this branch!!
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July 2017 by Brenda Broussard
Excellent! The staff are very friendly, professional, personable and down to earth.. a pleasant experience!