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October 2023 by dean griffith
I was with one of the bigger banks for years and not happy then talked to Preston and he help me set up my business and personal accounts, he has helped me every step of the way. Tina also started and helped. I appreciate how I have been treated. i highly recommend this bank. dg
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July 2023 by Rebecca Scott
They are always so friendly. I’ve used other banks before and they don’t compare to the customer service you get here. I recommend this bank to everyone.
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July 2023 by Dallas Window Tint
Great customer service and they are a Texas State Bank ?? would recommend to Everyone!!!
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June 2023 by Todd Graham
Shari Jackson, Rockwall TX Teller, is always so pleasant and helpful. She makes coming by the bank as easy as possible!
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May 2023 by Chuck Norris
Had the best experience with Beverly Mazzarese with opening my checking and savings accounts. She walked me through the process and explained everything in detail. Thank you Beverly for helping me through this process and may god bless you.
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February 2023 by Kelly Noel
Preston help me open my savings acct . He was awesome and very thoughtful , I love my bank !! There staff is all very awesome . Just can't say enough great things about this location
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March 2022 by Aubrey Clements
If i could give zero stars i would. If you are female or elderly dont even think about going to them. The biggest group of crooks ever. Kyle Munn will take his sweet time with everything to make sure you dont qualify for a pencil. Dont expect anyone to call you back in a timely manner either. They should be in jail for stuff they pulled.
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September 2021 by Tiersa Freeman
Excellent service and communication. Speedy resolution!
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April 2021 by Carol Canada
Kevin Adamson, Mortgage Broker with Guaranty Bank & Trust, was as efficient, friendly, helpful and got the job done in record time for funding and closing the buyers on my sellers home and my listing. The banks streamlined process and constant followup keeping me informed of the progress every step of the way ! Highly recommend Guaranty Bank and Kevin Adamson for all you mortgage needs ! You won't be dissappointed !
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March 2021 by Kameron Voller
Amazing people, amazing customer service
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February 2021 by Margaret Green
Kristy was so sweet and professional in helping me get my new account set up. Looking forward to doing more business with her.
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October 2020 by Mary
Kevin was awesome. He kept me updated through the entire process and made it as simple & easy as possible. I would defintely recommend both Kevin & Guaranty to anyone who is looking to get a mortgage/
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June 2020 by Donnie64 !
Amazing bank! Extremely transparent which is what I value most in a bank. Beverly Mazzarese was incredible! She deserves a raise, answered all of my endless questions without any complaints. Incredible customer service. Will definitely be recommending them to anyone looking for a bank in the Rockwall, Dallas area. Thank you for being such a great community bank.
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May 2020 by Jerry Welch
Excellent customer service and always a friendly face.
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March 2020 by Russ Porter
We've had several types of interactions with Guaranty Bank and Trust and every time they exceed my expectations! From interim financing to SBA loan to helping my mom establish a new account to best suit her needs at this point in her life to just being an all-round excellent customer service provider. They....are....awesome!