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January 2023 by Cesar Trujillo
a bank and that's what you can call it, they don't accept ID or passport from another country to cash a check, it's the only place where you can't do it, that's why they're not known, let alone have customers, my point of view is: bank rubbish
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December 2022 by Jennifer Cate
Great customer service, friendly employees, high attention to detail, and professional atmosphere. Fast, courteous service every time. Michelle K. exceeds expectations and overdelivers.
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July 2022 by Hudson Richardson
This is the best bank and has been there for me time and time again! I sleep easy at night with this bank and know if I have a problem the great employees will always be willing and understand to help me three any and all things. I love this bank!
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January 2022 by Kimberly Pittman
HomeBank of Rockwall far exceeds any customer service skills I ever had. The staff at this location is exceptionally the best. Michelle Knight goes above and beyond to satisfy every customer need is met plus some! Thank you homebank for providing Rockwall with great service !
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November 2021 by Scott McCollom
Michelle and the staff at The Home Bank in Rockwall are super helpful and friendly!! Michelle has gone out of her way to help my elderly dad and I in getting his money moved around, things in order, etc. Couldn’t ask for better service! This is the model for the way all banks should be. ?
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October 2021 by Mike Hatcher
Michelle and the team at HBTX went above and beyond for us during the covid pandemic to aid us with our PPP loan to bridge the gap when no one else would, including 3 other national banks we already had accounts and did business with. I know that in itself isn't all that impressive but when you take into consideration that we had long standing accounts with the other banks and none (at the time) with Home Bank I think says a lot. We have since moved multiple other accounts to here and done commercial loans as well always with the highest level of customer service.
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August 2021 by Zona Horton
Just moved here from South Florida and was worried about finding a bank that was small and personal. Well man did I hit the jackpot with Home Bank Texas! They have gone over and above my expectations and I would highly recommend this bank for all of your banking. Michelle Knight helped me open my accounts. And the bonus last week??? She brought in a home made Texas sheet cake for the customers that was the best cake I ever had! Need I say more??? ❤️❤️❤️❤️❤️❤️❤️❤️??????????????????
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July 2021 by Blake Hammerton
Quite possibly the best bank in all of Texas. The staff are warm, accommodating, and always ready to help make things happen! My wife and I have been loyal patrons since 2012 and can't imagine banking with anyone else.Also, they have homemade treats (cake, pie, cookie, biscuits, etc.) in the lobby every Friday! Come by and see them, grab a bite, and leave happy!
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July 2021 by Rene Flores
I Have a business and personal account with this branch. I do work all over the metroplex and could find another bank with more locations, but I specifically bank with this branch for the incredible, friendly, and professional customer service that they provide. They greet me by my first name and strive to accommodate all my needs. I highly recommend this branch!!!
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July 2021 by Sierra Stalzer
Most high maintenance/non user friendly bank ever. I’m a young adult and this was great while I was in high school and they were really accommodating. But, this bank doesn’t have access to any other ways of payment (for example Apple Pay). The bank app is so frustrating, constantly locks me out and glitches. Deposits take forever to process, and overall it’s really confusing. I don’t recommend if you’re someone who loves Apple Pay, instant access to your bank app, and technology like I do. Plus, money takes a long time to show on your account. I’m currently locked out of my account and will be closing my account ASAP.
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April 2021 by Kimberly Pittman-Lemmond
HomeBank of Rockwall far exceeds any customer service skills I ever had. The staff at this location is exceptionally the best. Michelle Knight goes above and beyond to satisfy every customer need is met plus some! Thank you homebank for providing Rockwall with great service !
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February 2021 by David Lowery
Great Customer Service,,,Fast Drive Through Service ,,,Always helpfully on the phone ,,,,they like a small Home Town Bank and always knows your name.
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January 2021 by TAC
Where do I begin? if I could give HOMEBANK 100 STARS!!!!! I would! I’ve been with Them when I moved here about 17 years ago, I was looking for a personable, Smaller Hometown Bank other than the Well Known Others... I’ve had more problems with BofA, Chase, Wells, etc... I owned a Business for over 32 years, I had more troubles with my accounts at all of these... I even had “Identity Theft,!” Which they never helped recover for me, just shuffled me from person to person... That’s why I decided to look for a smaller Hometown feel Bank, and be treated more like Family, not a number... I’ve been with them since I’ve moved here and I’m not ever leaving... They’re consistently courteous, friendly and go above and beyond to make your experience with them more than exceptional... They’re always eager to answer my questions, without any attitude, like the others I’ve experienced... I deal a lot with “Amy,” and I must say she’s exceptional!!! She calls me by name, always has a smile and Cheerful, remembers when tell her about family issues, and asks how they’re doin... The billing Department in Segoville, is just as good... That being said, HOMEBANK is an exceptional Bank in my opinion... Also, they always give me great advice on how to move my money around, and help with the Technology of the App... I highly recommend this Bank!!! Never a worry, Great People, especially “Ami,” and the whole staff... Thank You HOMEBANK for being the Best Bank Ever!!!You All Rock!ET~
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December 2020 by Caryn Ochoa
We recently moved all of our personal and business accounts to HomeBank Rockwall. I couldn't be happier with the level of personal care we have received from HomeBank. Michelle Knight is a stand alone in the area of customer service. I wish we had made the move years ago. HomeBank you are definitely getting it "right" in all areas of customer service and banking. I would highly recommend you take a few minutes to see what they have to offer. You will NOT be disappointed!
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December 2020 by Legacy Coach Inc.
If you're looking for a new banking home for personal or business, I can't recommend HomeBank enough. As a small business owner, we depend on the bank as a trusted partner to grow our book of business. When no one would take a chance on us, HomeBank stepped up to the plate, offering us the products and services we needed. I can't speak highly enough of the staff in Rockwall, as well as the bookkeeping staff in Seagoville, who help us make it happen every day. If you want a true hometown bank with personal service, don't miss HomeBank!
