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October 2023 by Josh Moran
Incredible team. From the tellers to the bankers to the branch manager. They treat you with real customer service and respect. I've never experienced anyone being unpleasant. And as a business owner, they have worked very hard to meet our needs and assist us through the financial landscapes. I would recommend Independent Financial for anyone looking for a bank for business or personal.
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October 2023 by Greg Haynes
Great bank! They put the customer first, always pick up the phone when I call, and always find a way to get things done!
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September 2023 by Monica Woodard
Just received the most professional help possible from this branch! Had acutely called another and was just brushed off! But when I called this one the kind lady stayed on the phone until I got everything completely finished! Top rated! ??
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August 2022 by Mitchel Orcutt
I had problem with my Zlle app. Matthew was able to walk me through it over the phone, very knowledgeable.
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June 2022 by Reuben Vasquez
Pain getting a new card. Not worth it.
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January 2022 by Joe
Very good service!! All the time!! From tellers to management! You can never go wrong with a local small bank !
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July 2021 by Joe Jawhari
Very good service!! All the time!! From tellers to management! You can never go wrong with a local small bank !
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April 2021 by Lisa Quinones-Ulring
I have been a customer for 5 years. I had an issue the other day; needed assistance on a Friday afternoon & Only drive-thru was open. Natalie was beyond helpful and so pleasant. She made my whole weekend! ❤
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March 2021 by Raquel Orcutt
I am a customer and I love the staff at this location, this is the ONLY location that I will go to. They are always super friendly, I love them! But most importantly they have patience with me.
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February 2021 by lashonda murphy
I've been banking with them for four years now, and have not had one problem!!!! Staff is superb and the service is always great!!!! They're an independent bank, so they don't have all the up to date technologies, but they definitely get the job done!!!
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February 2021 by Houston Tuminello
Best customer service in the business!! Highly recommend banking with Independent Bank in Rockwall!
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February 2021 by Cody Lanford
Friendly and great staff along with top notch management.
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February 2020 by Pietro Salluzzo
Don't bank here, speaking from experience. The entire buisness model of Independent bank is flawed and out dated, and their online security is a joke.
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July 2019 by Ruin Vulpine Vulpes
Worst branch ive been to them all.
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March 2018 by happie halim
Never open when needed. Opens late and closes to early. When u make a deposit on an ATM is does not show right away. It will show after a business day and is also not accessible to you.
