-
February 2024 by Heather Hust
I just love this place so much. Everything in the store is beautiful. There's not one thing I don't like here. Love my charm bracelet.
-
January 2024 by Cody Smith
Great selection and not too expensive for Sterling silver jewelry.
-
January 2024 by Sarah Moseley
Love this store! Beautiful jewelry. Many rings and other items are available in both gold and sterling silver, making it affordable for any budget. The salespeople are always so helpful and friendly. You never feel rushed to make a decision. If you want a charm bracelet, this is the place to start. They have such a large assortment of charms to choose from. The selection of men's jewelry is limited.
-
November 2023 by Zane Silverthorn
Excellent customer service!!!
-
October 2023 by Harold Price
One of the best organized stores and has the finest silversmiths in America designing jewelry.
-
August 2023 by Frank Morales
First, the quality is always good and the warranty is exceptional.In the other hand, the customer service is NEH!If I go there by myself ( I have four daughters and Spouse), I get the stinky eye and an ok service. Now if I go there with my anglo spouse or any of my beautiful daughters, they are all over us.I am sure it is not because I am a middle age Latino man. I am going to believe it is because they get intimidated by my intellectual presence and poor choices of clothing.
-
August 2023 by Monica Clark
I initially came to JA to buy a birthday gift for a friend. However I ended buying four gifts. Maegan was so helpful. She displayed perfect customer service skills. I hope that my employees treat my customers as well as Maegan does.
-
June 2023 by L Stevenson
My bride loves this James Avery in Rockwall..They have the most knowledgeable associates that know their business (Thea, Lyndsay Jessica, etc..) Always a pleasure to give this business 5 stars!!
-
June 2023 by Emily Andrews
How dare your employees talk down to someone that is an LVN that worked hard to get her degree. Shame on this store and their policies. I’ll never shop at one of these stores again.
-
March 2023 by Maddie Blair Huggins
Thea was amazing with my family. she helped us pick out the perfect wedding band. such pure soul ❤️
-
March 2023 by Laryssa Castillo
my favorite jewelry ever! Thea is an angel she is always there when i go and always welcomes me with such respect i always try and go with her she makes me love the store even more! her service is a breath a fresh air her positive attitude is AWSOME!
-
March 2023 by Zoraida Chavez
I can’t believe I’m seeing so many negative reviews on here. Every single time I’ve came everyone is always so polite and nice.Thank you too all the ladies for those big smiling faces
-
September 2022 by Zulma
I came here with my boyfriend and was treated horribly. I’m latina and my boyfriend is white. When I came in alone I got a weird sense that they didn’t want me there also the employee rolled their eyes at me and gave me a horrible snarky attitude,but as soon as my boyfriend came in he was treated like a star. He never got the attitude or got rolling eyes from employees there but I just don’t understand why treat people differently.Funny thing is my boyfriend noticed how uncomfortable I was and said lets go to Pandora or Kendra scott because they clearly treat you better in front of the employee. Later to see on social media after all reviews they even treated a nurse horribly! Shockingly i’m not surprised. I shouldn’t be treated this way and thats how you lose business quick.
-
September 2022 by Priscilla Varela
This was place in Rockwell, Texas is disgusting and rude. There are so many cuter shops on Etsy or other local places, don’t waste your money on this place.
-
August 2022 by Eliza
I came here with my boyfriend and was treated horribly. I’m latina and my boyfriend is white. When I came in alone I got a weird sense that they didn’t want me there also the employee rolled their eyes at me and gave me a horrible snarky attitude,but as soon as my boyfriend came in he was treated like a star. He never got the attitude or got rolling eyes from employees there but I just don’t understand why treat people differently.Funny thing is my boyfriend noticed how uncomfortable I was and said lets go to Pandora or Kendra scott because they clearly treat you better in front of the employee. Later to see on social media after all reviews they even treated a nurse horribly! Shockingly i’m not surprised. I shouldn’t be treated this way and thats how you lose business quick.
