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April 2024 by Mal South
I’ve visited this jersey mikes locations a few times and the order has been made wrong every time. It’s unfortunately worth the drive for me to go to the next closest location.
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April 2024 by Amber Kapinskis
I'm not sure what has happened here over the years but, this place really frustrates me. You can't make substitutions on the app, say for pepperoni only or turkey instead of ham, so. If you want to place an order ahead, you have to call. 20 minutes after the call, I arrive, and they haven't even started my sandwiches yet. I was also very clear I was rushing to get these sandwiches to school to eat with my kids and i jad a very picky kid who will only eat a pepperini and cheese sandwich. I figured 20 minutes was plenty of time to allow some sammy makn. So now, I'm 15 minutes late to my kids lunch, AND, the sandwich I ordered with only pepperoni is wrong. The order is clearly written correct. Made incorrect. ??♀️
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March 2024 by John Bean
Sandwiches are decent. The kids they have working up there have no social skills which makes the customer service sub-par. Also, a regular sized soft drink is $3.79 plus tax! Absolutely ridiculous!
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January 2024 by Dyetanya Williams
All day, everyday, give me a Jersey Mike's #13.
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January 2024 by Don De Shazo
Been going here since it opened. This is the first time I was disappointed in my sandwiches. My cold sandwich was on a wheat roll that was so stale I took the meat off and threw away the roll. The steak and cheese was purchased with points and there was no meat on the sandwich.Will try again but this time was disappointing.Don
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January 2024 by Lee P.
Never had nothing but excellent service from a great staff working their tails off to give me great food. Love your Team , but your sandwiches are even better
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December 2023 by Payton Bailey
The employees are so kind. I had a baby in the car asleep and didn’t want to get him out and wake him so they brought my order out to me and filled up my drink for me. As a mom, I am so grateful!
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November 2023 by John Y.
As always this shop is on the money! great consistent sandwiches and always a hard working staff. Tonight was even better as the young man running things thought i had to wait a little long and made sure i was taken care of. I thought they were just fine on time but his communication was great and appreciated. Thanks for the great services Jersey Mikes Rockwall!
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October 2023 by Miranda G.
I get this every time i come here and i absolutely love it. And i guess the spicy dill pickle chips are new but they are SO good also, the service at this location is amazing. I called and asked them to bring out my food since my baby was sleeping in the car seat and i didn't want to get him out of the car and wake him up, so they did! So helpful. Thank you!!!
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October 2023 by Jason
Good food prepared quickly. The staff is nice and can get you through the line fast, assuming you know what you'd like to order.
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October 2023 by Lyss
$3.75 for a SMALL drink?! 16oz. That’s WILD my meal for one sandwhich, chips and a drink cost $17
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October 2023 by Stacey White
I just received my order and this is the 2nd time my sandwich was made with stale/hard bread. Disgusting.
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September 2023 by Maka
I love going to this location. The staff is always smiling, and I can get in and out quickly. No complaints here! ?
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September 2023 by Paula Dodd Barnes
Awesome! Sandwiches made to order! Friendly folks! Friday Night Lights and A Giant Original Italian - and heavy jalapeños for him !!! Not cheap but THE BEST!!
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August 2023 by Megan Wesseler
Rockwall location off Ridge. The food is great. Unfortunately, the staff members I interacted with today were terrible. No hello, hi, how are you. No, your welcome after I said thank you. Not even a smile. All I got was a smirk and facial expression that said I hate you and I hate my job. What is wrong with people. Seriously, if you hire people to do a job make sure they are at least nice even if its fake. Sorry to say I won't be returning. I'm a pretty laid back person so for me to say this should be a red flag for your company. Perhaps require some customer service classes for these 2 girls (one working register and other working condiments).
