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December 2023 by Hassan Jaffar
Is there a way to put negative stars? Because if there was, they deserved -1000 for their terrible customer service. From a manager who's barely fit to stock the cooler to the cashiers who are incompetent. Let's not forget the bathrooms that haven't been cleaned since this place has opened. Never stopping at this place again.
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November 2023 by Joseph Effiong
I was passing through and needed a shower. Jill and Makenna, were so professional. They made my long journey smooth. I never knew I could pay and take while on the road. Thank you Loves
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November 2023 by Ronald McAllister
If this is the Loves in Hope Hull Alabama, then yes. Very nice place. Google does not specify which Loves they want reviewed on their query. I go to more than one Loves daily. This one is in Hope Hull. Al. And it is a common stop for me.
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September 2023 by Victoria Slayer
Wow. This is a sacred haven spot . Where the signs represent accurately. Pristine clean restrooms and facility. Guest service is above par. A safe place to hang your hat for a reprice. Rejuvenate and refresh one self before setting your path vessel back on the road . Mucho gracias for this truck stop that feels like a church to me .
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September 2023 by Wayne
I was here bout 7:30 lots of corporate staff looking in men's restroom. 2 of them were pretty rude. Trying to covert block you from going in restroom..jump in the way on purpose, but like they didn't see you. NO LOVE. BIG HEAVY GUY WITH LOW CUT BEARD. AND HIS FRIEND...MAYBE THEY KNOW IMA HABITUAL PILOT REVIEWER.?
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August 2023 by XxTha_ L3g3ndxX
Worst Loves I have ever been too customer service is a non factor for them wasted 5 minutes waiting for them to come out from whatever hole they had been hiding in I pulled up in the fuel Isle and wasn't there for more than 3 minutes before one of the little rude clerks comes out and tell me I have to leave I didn't get a chance to go in get anything to eat or anything she just runs out and tell me I have to leave or they are calling the police on me because the person behind me needs to leave they didn't even get any freakinf desiel I paid for 553 dollars and 53 cents worth. What a way to show paying customers you appreciate them loves is a freaking joke
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August 2023 by Shannon Swoger
Just left there for the last time ever... I literally live 3 mins from the Rockwall Loves but the lady that works nights was just super rude to me for the last time! (This isn't the first time either)I walked in to buy 2 cans of Coke at 2 am... she watches me stand at the register for 3 or 4 mins while she mops the floor.I finally ask her if I can pay her?? She rudely says you sure can, when I am done!She slowly walks over to ring my stuff up and tells me the total. I try to hand her the cash and she will not take it from me and hatefully says, IT SAYS IM WAITING ON YOU!!!Seriously??? I'm paying cash! Wth do I need to touch the keypad for cc?? Because, they wanted to beg me for a dollar!I push no and say thanks have a good night. As the employee walks away she literally growled really loud at me!The man that usually works at night at Loves is the sweetest man ever! How can you have one employee that is always a complete sweetheart and one that's hateful, rude, and growls at customers?Again, she's never been pleasant or nice when I have gone here!
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July 2023 by Johnathan David
This loves is a lot smaller than any other loves I’ve been to. Looks like they upgraded their showers they were very clean! Which I was very happy about. The crew were nice and friendly greeted me when i walked through the door.
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June 2023 by Tickled Pink
Small showers, no exhaust so the walls and floor are soaked when you get done, no laundry, very little parking and it's tight because truckers line the entrance and exit, pumps can only have 2 in line before you're on the road. Not the best laid out loves by any stretch.
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June 2023 by Bret villines
Excellent customer service. Really good coffee. Awesome experience. The manager is spectacular, he helped me with a hat I wanted.
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June 2023 by Deborah Haller
Came inside and found out no management is here til 7am. There was a day cab blocking the Truck entrance and I told the guy about it and he didn't care. Then I went into the women's restroom and the middle sink is flooding the store. Told them about it and they don't know how to shut the water off. Hmmm wouldn't that be a reason you'd call someone about it like Management??? Worst Loves I've ever been to and the employees are rude.
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May 2023 by Jonathan Mason
Parking needs to be handled. At this point I'm 100% for paid parking. No Bobtails or dropped trailers should EVER take up a full space. Let them be the ones to park on the curb or in a sketchy spot. Not ok this is a national crisis and a safety concern.
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March 2023 by N Why
I wish you all would stop allowing trucks to park at the curb. It’s already a small Loves. This makes it so difficult to get into the fuel aisles as well the scale when you’re turning in from the frontage road. Please start enforcing no parking on the curb!
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March 2023 by Maj3st1k
If you are in a hurry do not fill up here. Too many truckers parking it in fill up bays. I spent 45 mins waiting. Parking their trucks in the bays with running lights, and even had walked in to have them make an announcement. Will not be back.Edit: Parking it as in they are not pumping fuel, or in their truck. Trucks off with running lights on. Fill up and pull forward at least if you have to run inside. We all have schedules to meet.
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March 2023 by I Mlay
Wow!! Usually a fan of Loves due to their similar interior design u know where everything is and generally cleaner than other Travel center chains. This was the exception. Even if they are short staffed there's no excuse for the filthy restroom with trash everywhere and NOT a single pot of fresh coffee in the morning especially with the fresh ground coffee maker out of service. I saw the manager or supervisor late last night he should have addressed the coffee issue before he left that is just unacceptable!!
