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April 2024 by Amy
visit Nancy for great mani/pedi
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October 2023 by Laura Covarrubias
We had a great experience. It was our fist time here. We live 2 min away and this place was super convenient! The service was wonderful & we even got a discount for 2 sets of powder nails! Thank you. We will be back!
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October 2023 by Kelli Quinn Sullivan Cox
I am always so happy with the quality of my nails and the experience here. They go above and beyond. Highly recommend!
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October 2023 by Anonymous bee
Love this place! Vivian is the best and so gentle. Professional and friendly. They remember exactly what I want.
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September 2023 by Kasity Briley
I stopped in for a mani pedi as a treat for myself. This isn't something that I do on a regular basis, but often enough to know what to expect. My pedicure was exactly what I had hoped for, but my manicure left a lot to be desired. The tech that was working on my manicure was clearly looking around for another opportunity. Perhaps she had an appointment that was due to arrive soon, but her attention was clearly elsewhere. I had to ask her to adjust my polish and when I got home there were many rough spots on my nails that had to be filed.
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September 2023 by Mahnaz G Smith
Me and my friends got the worse service ever for pedicure. We waited a lot while we had a reservation. We didn't get a top coat nor hot towel! We asked for hot towel and they ignored us and started speaking in their language to each other instead! They were so in rush to finish our job to more costumers. Waste of money! It was my last time going to this place!
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July 2023 by Eduardo Ascencio (Eddie)
A shocking account of my friend’s experience at Luxe Nail has left me dumbfounded. The level of disregard displayed towards customers is absolutely outrageous.According to my friend, she visited Luxe Nail hoping for a pleasant nail salon experience. However, she was made to wait with her nails undone while the nail specialist decided to prioritize someone else. This kind of treatment is nothing short of a nightmare.The salon’s staff showed no regard for my friend’s time or needs. They callously left her sitting there, abandoned and neglected, while they attended to another customer. It’s unfathomable how they could be so thoughtless.Based on the information shared with me, I strongly caution against visiting Luxe Nail. Their complete disregard for customers’ satisfaction and blatant prioritization of others is beyond unacceptable. Find a nail salon that values your time and treats you with the respect you deserve. Luxe Nail clearly fails to meet those standards.
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July 2023 by Dahlia Brown
This is the second time I've visited Nail Luxe and again, I've walked out very happy with my nail service! Thank you for providing great services!
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July 2023 by Debbie Lonon
Kim always does an excellent pedicure. She is an expert at trimming ingrown toenails. Lovely atmosphere, good equipment and friendly staff.
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June 2023 by Sally Rush
Have been seeing Nancy for years. She is highly skilled — it’s a joy to receive her pedicure. Never had issues with my service or products she uses. Love the vibe of this salon. When you go to Nail Lux in Rockwall be sure to ask for Nancy. And Molly does fabulous work on acrylics.Services: Manicure
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May 2023 by Noelle Zettas
Super disappointed in this business. I went in 5/13 for a mother's day pedicure. Nancy did a really great job so it's unfortunate that I have to leave only 1 star. I paid $100 including a tip only to have all the nail polish peel off 2 days later. I emailed the owners giving Nancy praise and asked for a refund -even a partial refund and I still haven't heard anything. Totally lame.
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May 2023 by Mary Dean
Extremely Disappointing Nail Salon Experience - Rushed, Unprofessional, and Discriminatory. My experience here left me feeling quite dissatisfied.I found the level of thoroughness lacking. The technicians seemed to be in a rush throughout my appointment, which resulted in unevenly shaped nails and neglected cuticles.What really surprised me was when another customer walked in with an urgent request to have a single nail fixed. I kindly offered to let the technician attend to her first, as I wasn't in a hurry. However, the staff insisted on continuing with my service, which felt a bit insensitive. It would have been more considerate to prioritize the immediate need of the other customer.I noticed whispers and glances exchanged by the staff members after each interaction I had with them but there was a change in the staff's attitude after they became aware of the car I drive. It seemed as though they treated me differently based on a superficial factor, which is not an ideal way to judge or treat customers.There were several issues with the quality of the service itself. Not only was the polish in the bottle the wrong color, but they also neglected to clean up the excess polish from my skin. Attention to detail was lacking, leaving me with an unfinished and less than polished look, and a color that I didn't even want.Lastly, there was an instance where an employee needed assistance with a payment issue but was overlooked. It would have been helpful if the staff had promptly addressed the situation or provided guidance. The lack of support for their own team members was disconcerting.Definitely don't recommend and I won't be back. Wasted $80 on a gel manicure and basic pedicure.
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April 2023 by Janice Curtis
Jackie and Mia gave my 89 year old aunt and I pedicures. Both did an excellent job. Jackie was especially cognizant of my aunts age and disability. Kind gentle ladies that were very professional and courteousService: Pedicure
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February 2023 by Cyd Liechty
My first time there I had Kim she was awesome! I got a pedicure and manicure I will be back because of Kim.Services: Manicure
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February 2023 by Isabella
So my friend went there to get her nails done. She wanted blue French tips. So, she picked the shade of blue she wanted but they picked out a different color and said it would look better. When she asked for french tips, the lady doing her nails said her nails were "too soft" and she couldn't get it. The lady cut her nails uneven, and it wasn't very good service. PLUS, the lady said to get her eyebrows waxed because she thought her eyebrows were bushy and it might have been insulting. So, I wouldn't recommend going here.
