The Old Navy is an apparel and accessories brand that caters to the entire family, offering a wide range of products from jeans (in 180 sizes!) to comfortable fleece and popular activewear. The brand prides itself on providing great style, quality, and the power of fun. Customers can enjoy free pickup services or visit the stores, although masks are required for in-store shopping. Reviewers have praised the helpful and friendly staff at Old Navy stores. One customer mentioned a particularly kind and approachable employee who assisted her and her daughters in finding the desired athletic leggings. Another reviewer highlighted the store's honesty, recounting an incident where an employee found and returned a lost ring with sentimental value. However, some customers have noted that the advertised sales and discounts do not always match the actual prices on the tags, and they have had difficulty finding staff to assist them. Despite these occasional issues, the Old Navy stores are generally well-organized, and customers appreciate the variety of options available for their entire family.
McKenzie is amazing, helping us find exactly what we needed. She even took pictures for us so we can compare. She is amazing, we will definitely look forward to going back to thus amazing store!
November 2025
Employees were great but the clothes aren't as affordable as they once were. This is probably true for everywhere. Store was clean and organized.
July 2025
I went shopping for clothes and everything was perfect. The store was very well organized, and it was easy to find what I needed. Great experience overall!
