PetSmart is a well-known pet supply and services retailer offering over 10,000 products for a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the wide selection of items available both in stores and online, with convenient options like online shopping and in-store pickup within two hours. Many store locations provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The staff are generally friendly and helpful, with some customers sharing positive experiences with store managers who are willing to provide refunds when needed. PetSmart also offers specialized classes, such as puppy training, with knowledgeable instructors. Customers enjoy unique features like the "treat buffet" and the opportunity to see animals like fish and cats during visits. Overall, PetSmart is praised for its good customer service, variety of pet products, and pet-related services, making it a popular destination for pet owners.
The young lady named kayla really helped me this week,she listened to my requests and was so helpful before and after my dog was ready! 10/10 for kayla and petsmart!
February 2026
Employees are always nice and helpful. Always have what I need in stock for my picky eater puppy.
February 2026
Justin in the aquarium section was super helpful!!! Amazing service. He wasn’t trying to oversell me on anything, helped me find exactly what I needed and helped me save a lot of money. Thanks Justin!!
