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June 2025 by Joyce Fletcher
We've had storage here for many years. It is an outdoor storage facility so the poor reviews on here make me scratch my head because there's certain things that come along with a non-climate controlled facility exposed to the elements and nature. We've had a storage unit here two different times for many years. We've never had any issues. The location is convenient and secure. If you are concerned about pests - set out your own bait inside your unit - it's that simple. If you have maintenance concerns - contact the owners and allow them time to address it. The owners are very friendly and accommodating. We HIGHLY recommend using Rockwall Mini Storage for your storage needs.
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June 2025 by Alex Rockwall
One Star is Too Generous – Rat Infested Nightmare
Please don't store anything valuable here; go somewhere else. I paid a premium expecting basic cleanliness and security, but what I got was a rodent motel with rusted-out doors and zero upkeep.
Despite double-sheeting and vacuum-sealing my furniture, as if I were prepping it for space travel, rats still chewed through everything. That’s right — rats. Everywhere. Not just droppings — gnawed wood, shredded fabric, and urine stink. The smell worsens as summer approaches. I can't stand being inside the unit for more than 5 minutes. However, if you have insurance, you don't need to stress. They appraised my belongings at just $300, which feels like adding insult to injury. Up until now, I've spent over $1,000 ($170 per month) in a year only to see it go to waste.
The doors resemble ones from a shipwreck, and the facility has the charm of a post-apocalyptic wasteland. For the price, you'd expect at least some pest control or maintenance. But they cash your checks and let the place rot.
Bottom line: don’t store anything here unless it's rat poison. Hope this review helps.
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June 2025 by alec McCain
Dumpster Drama & Rusty Doors – What a Joke
If you're considering this place, think twice — then think again. I signed up for storage, not to be treated like a criminal for tossing a bag of trash.
While I was at my unit, I used the dumpster — ONE TIME — and out comes the manager charging at me like I was disposing of a body. Seriously, it was a small, broken shelf, and the guy made a scene as if I’d violated some sacred ritual. It turns out that you're allowed two trash bags per month. Yes, you read that right — two bags, per month. According to the angry lecture I got, that’s the rule. God forbid you accidentally generate a third bag — might trigger an exorcism.
Meanwhile, I’m paying top dollar for a unit that appears to have been abandoned after the Cold War. Rusty doors that barely open, latches that won’t slide, and not a single maintenance person in sight. But don’t worry — they’re friendly when it’s time to collect your overpriced storage fee.
Bottom line? This place is a mess — and not just disorganized, I mean full-on biohazard status. There are rat droppings scattered all over like confetti at a disease parade. The smell hits you the second you open your unit — that unmistakable ammonia stench of rodent urine baked into everything. I have to wear a mask just so I’m not breathing in whatever toxic airborne nastiness rat pee and droppings release — probably hantavirus, or whatever lovely cocktail of filth these rodents are carrying.
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April 2025 by Fathom Kimes
When I encounter a great business, I have to let everybody know. Well, I encountered one here at Rockwall Mini-Storage. I first want to say that the woman who runs the place is absolutely fantastic. She is very professional and personable. I have used storage facilities many times in my life and I feel like a lot of them are borderline crooks, but that is not at all what I experienced here.
Secondly, I really appreciated the price. I kept an RV here for 2 years and it was safe the entire time.
They offer covered and uncovered parking alike, along with a large storage facility for random things. And they offer them all at a very good price.
I highly recommend this establishment for your storage needs!
Customer Service: A+
Safe Storage: A+
Price: A+
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January 2025 by ivan ordaz
Great facility. Easy access from hwy and easy access to storage unit and trailer parking.
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November 2024 by Tasha Geary
Could not ask for a better storage I wish the lights came on at an earlier time, but I think it has to do with the time change however, Miss Mary in the office is amazing and it always smells so delicious in her office or in the office both her and him are just amazing helpful honest, great peopleyou can trust your stuff there for sure and the prices are amazing.
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March 2024 by Zachary Hentschel
We've had a storage unit here for years, only to find out half our stuff was ruined by rats. In response to that, we moved our stuff into another unit on the property and within 2 months, there are rats in this one.
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August 2023 by Amy Morris
Managers are great. Helped by going above and beyond when I needed assistance. Feel secure there with them being on site
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April 2023 by Rodd Weber
New manager is terrible
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November 2022 by Vickie Condor
Great place to store your stuff
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November 2022 by Domenique Santagata
Super friendly staff. Very clean and spacious area around the units. Huge units for great prices! I've been a customer for over 4 years.
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September 2022 by J.D. Martin
Fairly quiet outdoor storage facilities. Nice customers. Right off highway. Plenty of space to pull up & park right in front on your unit.
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August 2022 by John Kimmel
Best prices in Rockwall.
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February 2022 by Ruthie Guerra
Great place to store just about anything . The management at this facility is absolutely the best friendly helpful kind people ?
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January 2022 by Jinja Martin
Fairly quiet outdoor storage facilities. Nice customers. Right off highway. Plenty of space to pull up & park right in front on your unit.
