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April 2024 by Michelle Gutierrez
Good experience.
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April 2024 by Natalie Witt
Jennifer is my favorite thing about this Soma location! She is always so helpful, knowledgeable, and friendly.
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March 2024 by Jan J Kelley
Great customer service.
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December 2023 by Rosa Gutierrez
I had the most wonderful experience at this store in Rockwall!Jenifer and Amber are the sweetest! They helped me pick out my items and on sizing. Jenifer explained all the sets and differences in the cooling sets.This was my first time in Soma. The store is immaculate.I'm a lifetime shopper now.
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December 2023 by Abigail Conger
Great experience! I came in during the late afternoon on black friday and the ladies working there were very attentive and kind while I tried to find things that would work for my postpartum body. The store was also well kept and the products were nice quality. Shout out to Sheryl who was attending the fitting rooms and offering help with finding the right fit. She was so on top of things and happy to help anyone that needed it! I felt comfortable there and would recommend it.
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December 2023 by Jennie Edwards
Cheryl helped me so much! I've been wearing the same bra for 5 years. I've lost 50 lbs. I had no idea what size I was. But she did!! Thank you so much!
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September 2023 by Brenda hernandez
Their bras don’t last long before they start to fall apart! Mine only lasted 3 months!!
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August 2023 by Crystal Harp
This store is so comfortable. The employees go up and beyond to make sure you are comfortable and taken care of. I will recommend this shop to my friends and will be back asap. Thank you so much Jennifer for your help, you are amazing ❤️
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July 2023 by Shelley Sturgeon
Horrible experience today, I was talking to a sales associate, and another sales associate came out of the dressing room area with a customer and asked my sales associate to check some customers out, she had total disregard that I was standing there and she was helping me. I will never go back.
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June 2023 by Virginia Matteson
ALWAYS CHECK YOUR RECEIPT BEFORE LEAVING THIS STORE: I have referred several friends to this store over the years. My best friend , one person I introduced to Soma, shared that she was over charged for 3 bralettes instead of two and didn’t realize it until she went back home. When she was checking out the person helping her told her she would save $50 If she added more items. She picked out one bralette but the employee said that wasn’t enough, so she added one more. Then the price was higher than she expected but she was in a hurry and quickly checked out. When she went back two days later, the store manager claimed there was nothing they could do. Check your receipts before you check out. In this case, it was very likely an employee left with an extra bralette that day. I am not one to post negative reviews, and I have been a fan of Soma for 14 years. I am not a fan of referring a business to friends for them to have such a horrible experience.
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June 2023 by Nesi Poole
Cherryl and Renee were awesome!! Helped me out with sizing. Super patient and fun great deals! Go see these 2 ladies experience was great cant wait to try my new bras and panties!
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April 2023 by Linda Brooks
The store was very clean and well organized. The sales associates were very friendly and helpful. I had a great shopping experience.
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October 2022 by Rita Hadnot
I visited this store for the first time for a refund of an online order, and I was VERY pleasantly surprised. Hailey was amazing! She gave me a warm greeting when I walked in, anticipated my needs with 100% accuracy, took my measurements to obtain the correct size, and picked out a few options for me to choose from. Instead of getting a refund, I got an exchange now that I have the correct size. I was in and out in 15 minutes. These days, it is nearly impossible to get good service anywhere. So when I experience good service, It is definitely worth mentioning. Hailey, thank you for the pleasant experience, I will be seeing you again soon, and sorry if I spelled your name wrong ;)
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September 2022 by Jennifer Panicker
Hailey was so incredibly helpful. I recently had a significant change in bust size/shape and she sized me and helped me find new bras that worked for me.
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June 2022 by K R
Felt very uncomfortable in this store. Staff was very rude, especially the older lady. Will never shop at another Soma.
