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December 2023 by Mark W.
Horrible service since taken over by Salt Jacket. So many mistakes it would take a book.
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October 2023 by Katc A.
this company justin slocum is worthless as they come. salt jacket that took it over as well. they will not insure you properly at all. worthless crap idiots.
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August 2023 by Daniel Gremaud
In 2023 I had to drop Allstate after they 3x my rates. My wife and I were in a hit and run back in 2019 and they did not pay for my recovery care. I had coverage for this hit and run, but that didn’t matter. I am a good driver with no tickets or accidents plus always paid my bills. Just sad this is customer service these days. You might experience 1 or 2 good people, but in the long run they will raise your rates and not payout for things YOU ARE covered for.
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June 2023 by Landshaper C
Very convenient app. Good commutation.
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May 2023 by Nelly Perez
I just wanted to say that l was very lucky to have Carlos Lopez answer my phone call. He was so patient and understanding. He answered all of my questions, explained it to me where I could understand it and didn’t make me feel like I was wasting his time. I’m happy to finally have an insurance company that is well known, not just in my state but throughout the United States. I have become part of the Allstate family! Thank you Carlos for going above and beyond your duty! ❤️
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May 2023 by Judy Trammell
Jessica was very friendly, knowledgable & efficient when I called to change vehicles
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April 2023 by Lynette Marie
I had the pleasure to work with Angelica. She took time around my work schedule to explain coverages and the benefits (peace of mind) of being better protected. I had no idea how important insurance is! Thanks again Angelica, I will be referring this agency to anyone looking for insurance!!
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April 2023 by Rebecca Pena
I would like to say how friendly and attentive your all service is. The representative that helped me was Angelica Riddle. She took the time to explain the best policy to get and what ot all covers and look for the best deals. I will always recommend you all to everyone looking for insurance.
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April 2023 by tisha mccarver
China is the most professional when it comes to insurance. She is always cheerful and happy to help ?
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April 2023 by Anthony Pollakis
Shout out to Angelica! She’s as professional as they get and friendly.
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April 2023 by Cesar Hernandez
China was extremely helpful great customer service she made the process nice and easy highly recommended.
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April 2023 by Ansatsu 48
I recommend this agency. I hade the pleasure of having a Mrs Angelica Riddle take my call. She was super friendly, very professional, and throughly clear. She worked around my schedule to get me answers to my questions and looked for what would be best for my price range.
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April 2023 by Lili Rios
I would like to Thank China Huerta for her awesome service, she is always very nice and professional every time I call to request changes or to simply get a new insurance card. I would recommend her for any car, home,or life insurance anyone might need.
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April 2023 by Melinda Rosales
Couldn't go without saying Ms. Angelica R. was so helpful on explaining Insurance and coverage to me. She was patient with my ALL my questions and even answered questions I didn't know to ask. Thanks, Angelica
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April 2023 by Shannon Julian
I’d give these crooks a zero if possible. Watch your policy. These crooks added a 16 year old driver to my policy without my permission. When I called regarding the issue I was told a letter was sent that stated they would automatically add this individual if they didn’t hear from me. No calls, no texts they claim they emailed but I have zero evidence of said email. First of all I’m a working mom of 3 kids. If I want a change to my policy it’s my responsibility as an adult to call and do so. I shouldn’t have to worry about some random person being added. So instead of these crooks doing the right thing and refunding me for the 6 months I paid for a 16 year old driver on my policy around $200 additional per month this so called agent that claims “you are in good hands” would only grant a 30 day refund and pocketed the extra income.3/14/23 Update - I am changing my review to reflect 4 stars. I received a phone call today stating after more research on their part I will be receiving a full refund! I appreciate the individual who dug into this for me!! Much appreciated!