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November 2023 by phil Z.
Buyers Beware of the butcher is running a scam. Yesterday I bought 8.860lbs. of Boneless skinless chicken breast was on sale for 99 cents. The butcher said she had it prewrapped for faster service. Well yeah right. I got it home unwrapped it and weighed it with all the wrapping was 8.860 when weighed the chicken itself was 6 lbs. almost 3 lbs difference. Then I had to cut off chicken skin which had been left on and found bone fragments in the meat. Had a kid ate it they could have choked on the bones. To say the least will NEVER EVER BUY MEAT FROM HERE. Cheese just beginning left on the floor. Yes it was warm not cold cheese.
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October 2023 by victor m gomez
Unfortunately they were not able to sell me a case of sprites when they do offers them and they had it on the shelvesTricky trickyThey sale a case for $34 of 24And individually the sell them more expensive $2.29 eachPoor service
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August 2023 by Mireya
Connor is an amazing store associate! He saw me struggling carrying items I was buying and offered to grab a cart for me. Also quickly helped with the self checkout process
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August 2023 by Kyle Wynne
BEWARE OF BEING POISONED!!!!!!!Look... this is probably the 5th review I've ever left in my life but people, listen. I bought food on my way home 7/3. I got ground beef and ground turkey... Everyone, I went to use the ground beef and luckily I check the expiration date everytime before use. The ground beef was expired in APRIL and the ground turkey expired June 28th. Maybe it was a staff member that doesn't care about anything in his life let alone someone else's health but either way it's unacceptable. If you are buying any fresh produce, please make sure you check the expiration date before purchase. And as for you Tom Thumb, hire an extra person to check quality control because you dropped the ball on this one and almost poisoned me. Thanks
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August 2023 by brian mccalley
We have been going to this store regularly for the past year. Over the last 4-6 months every time we have shopped there we have returned home with expired or bad food. Everything from moldy cheese, sour meat, and produce that does not last past one day. If things don’t change on the quality control at this site I don’t see how they will remain open.
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June 2023 by Heather N. Thrasher
I order Tom Thumb Delivery for my groceries and I have to say that they’re the best 100%. Charlene offered to drop off personally an item that the delivery driver forgot because she felt bad. I appreciate this kind of customer service to go above and beyond. Not to mention when I shop in store they’re the kindest.
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June 2023 by Down the middle
Deli and bakery services are terrible. They are very rude and unfriendly. I hope they hire staff with common sense and courtesy. Deli Fried chicken is always dry and tough, as they have been under the heat lamp for the whole day. And when asked for fresh ones, its always 20 min wait. Same with Bakery, always have to wait 10 plus min for someone to come out from the back to assist.
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June 2023 by Annjuliette Hernandez
If I could give her 10 stars I would. VAL in floral, was absolutely amazing today. I walked in looking for last minute flowers for the tragic death of a child and I immediately knew I was meant to be there. She was kind and offered her services and put together and entire standing spray for us in just a few hours. I am immensely grateful for her help, her kindness, and her willingness to go above and beyond. I wish amazing things for her.......beyond that moment, the store was also great. A sitting area if you're grabbing lunch, good food choices, flower and veggies looked great. My only complaints would be my son thought the restrooms were dirty and only one check out lane at 3pm.
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June 2023 by Bad Syntax
Never enough cashiers. They should give a discount for self checkout. Always out of lays sour cream and onion chips.
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June 2023 by John Riley
Great grocer! Its like Whole Foods without the attitude. The produce and meats are fresh. The deli has a good assortment of foods like potato salads and chicken dishes, and the sandwiches are excellent. The grocery aisles have unique items and the frozen foods always has top quality products and something new to try. The store is always in good shape, clean and organized and the employees are helpful. One of the few times I don't mind shopping.
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June 2023 by Jerri Scribner
Extremely clean and well-stocked store. Several of the grocery staff go well out of their way to help you, even if you don’t ask. The pharmacy staff are wonderful, too!
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May 2023 by MrMalibug
If you like to take advantage of sales, Tom Thumb is awesome. Their meat department is outstanding. Very nice staff. They've pulled half my business from Costco and Walmart.
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April 2023 by Youll Never Know
Always problems with digital coupons and sale prices ringing up correctly at the register, im sure the Texas attorney general would love to hear of overcharging.
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April 2023 by Esther Towles
Very clean well stocked more than 1 checker so you don't have to wait to check out
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March 2023 by Kristy James
Overasized lady in bakery, you are extremely RUDE! Unprofessional attire, dirty jeans & extremely dirty too small for you lady crop top. Please fix your stupidity. You are hired in the customer service industry. Do better, please and thank you.
