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September 2023 by Mike Poltorak
As a professional in the marine industry I have had many experiences with good, bad and in-between companies. Vela Sailing supply overall did a good job in providing me with the products and the service and support that I needed. We did have a couple challenges working with a manufacturing supply company that did NOT go as smoothly as they might otherwise could have gone, including submitting a claim for some warranty covered materials, but overall I was pleased with the way Rod and his team were able to take care of me.
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March 2023 by Mark Wagner
[pretty well resolved]Bought a sail cover. Didn't fit at all. They feigned interest in addressing it and then just faded away. Will have to put it in the trash i guess.
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December 2022 by Andrian Lubimov
Vela sailing offered remarkable guidance, exceptional service, great support. I had to order racing spinnaker halyards and sheets. Rod (make sure you talk to Rod) offered the best options based on the performance and price. The quality of spliced lines were spotless. Rod races J109 - he know what he's talking about!!!
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December 2022 by Troy LaChance
Great experience worthy of a 5 star review. I emailed Vela Sailing about a possible price match on rope and whether or not it was in stock. I received a very timely (within a couple hours) response that they could price match (another web vendor) and that they had available stock. West Marine pretty much laughed at my price match question and I was able to save $.66 cents per foot by ordering from Vela. Anyway, they were able to ship same day and I received my order earlier than I needed - yeah!
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December 2022 by Jeff Stone
I own a Santana 30/30 and Rod has been amazing helping with designing custom haywards/sheets and all of my upgrades! Lisi has been great helping with shipping/orders. Thank you for all you do @Vela Sailing Supply!Jeff - Redline Racing Team, MDR, CA.
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December 2022 by Tom Ferris
Needed a high quality main halyard with a shackle and an eye splice. Most were quoting 4 weeks, Vela had it to me in less than 5 days. Rod’s amazing. Looking forward to stopping in on my next biz trip to Dallas.
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December 2022 by Peter Powers
Rod and his team are awesome, knowledgeable and deliver fair prices. Nice to be able to buy sailing supplies here locally in Rockwall and support local small businesses. I used to go to West but Vela is my new go to for sailing gear.
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December 2021 by Astrid Paravisini Guedea
Everything about this place was great. They had a better price on the product I needed, attention (online chat) was great and polite and shipping was on time and well packaged. Would buy with them again for sure!
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December 2021 by Sean Lafferty
Only two places on the internet claimed to have the part I needed. I was familiar with neither of them. One of them had some of the worst reviews I have ever seen. The other was Vela. Easy choice. I called Vela to verify that they had the part. They did and I ordered it. It was at my house three days later and $40 cheaper than their sketchy competition. I will be telling my sailing friends. Good job Vela.
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December 2021 by Mark Nunlist
Just completed a live chat with Rod of Vela Sailing Supply. The fellow was most helpful and thorough, answering detailed questions about hardware and boat repair. Fantastic service! Will definitely use Vela again.
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December 2021 by Jon Miller
I spoke with Rod at Vela about adding a downwind pole topping lift to my mast. He listened carefully to my situation, thoughtfully explained why my plan of execution might not work so well, and patiently walked me through a more appropriate solution. Very patient, very knowledgeable, very helpful!I'll definitely be a return customer! Thanks for the great service, Rod!
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December 2021 by Jay Fisher
I had a small order, but it required some tricky analysis. Rod spend all the time I needed (a lot!), and gave spot-on advice, including sending me to a specific other vendor for some of what I needed. I've not yet received my order (just placed it today), but the quality of the service, and the quality of the advice were second to none. Very impressive.
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December 2020 by Scott Baker
Great that the
[email protected] email address got a fast reply about availability of a product. I then ordered it that night and it was shipped fast the next day. Thank you!
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December 2020 by Ryan S
Edited: Vela Sailing Supply has reached out to resolve the issue that I had below. I appreciate their care for their customers and wanting to ensure that they provide great customer service and products.I would have put 2 stars but I want to support the community. Poor communication on orders. Don't pay for expedited shipping as it won't go out in a timely manner or with any delays being communicated. Rigging is fairly priced, but cores are all slipping on arrival.
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December 2020 by Joel Aldridge
Same day Great Service. Rod and his crew took great Care of me. I busted several of my sail slugs on on my Hunter 27 after an accidental Jibe. The sewed new one on the same day. Great communication. service and follow through.
