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November 2023 by William Henson
They told me before I left my pickup with them that they could and would replace all 4 of my bald tires. When we left and got to a restaurant, I got a call from them. They said then that they didn't have any of the tires and it would take 2 days for them to order them. They also said that no other walmarts had the tires in stock. They are just regular tires, nothing special. I will not be going back to them for auto care
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November 2023 by Michele Cruz
Last Sunday my car would not start which left me stuck at Walmart. My husband and I decided to see if the auto department could test our battery for us. We were glad to find Jojo at the desk! He was kind and very helpful! We are so grateful for Jojo's help!
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August 2023 by Brayden Cohernour
I really don't like leaving bad reviews but the people that run the auto side of things have no idea what they are doing in any sense. I brought my car up there for 2 days straight trying to get an oil change. 1st day they cancelled my oil change and only rotated my tires. I waited an hour for this and instead of getting my car back in to change my oil they said I'd have to wait another hour or so to get back in. 2nd day I go in first thing and I'm first in line for oil change. They have my car in the bay for over an hour with the hood up seeming like they were changing my oil. Next thing I know I look and my car is outside the bay and when I go to pay they said "what car are you talking about" they didn't even know my car was there and they had it for over an hour? How does that happen. Tried talking to people about it and nobody could help me and the manager kept saying she was confused by my request at an oil change. The mechanic eventually came out and said they didn't even know where my oil filter was and wanted me to show them. Absolutely mind blowing experience. Save yourself!
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July 2023 by Tim Severs
Good store in Rockwall, decent service and always clean, I wish they could keep DEF in stock and unsweetened Tea almost always sold out in the the 12 pack bottles.
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July 2023 by alle thompson
i’ve been here two times in the last week. once for a new battery and the second time for new tires. nicole wrote down my information both times and was very rude. would not be going back here.Services: Tires
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July 2023 by Tony Ephraim
Oil change is cheap.Couple of good workers there but the rest are pretty much non-existent.
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June 2023 by Ashton Barfield
The staff assisted with and replaced all four tires. They fast and professional..
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May 2023 by Joana Peters
3 hours of waiting to get tires balanced! If you value your time I suggest not wasting your time and money here! We pulled in at 12 with one car ahead of us and they’ve managed to take three hours to “work” on my car. Get better workers or training on time management!!
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February 2023 by Adriana C.
If I could rate this 0 starts I would. I get there and the first thing they tell me is that they do not have my oil, so I had to go buy it somewhere else for me to come back and see that THEY ACTUALLY DID HAVE IT. Then I never got that text of my car being ready after waiting two hours. LASTLY, I have an oil leak now and they did not screw my cover correctly for it to come off in the highway and now I don't have a cover.
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February 2023 by Bobbye Jean Clements
We would’ve used this place but was turned away and told they aren’t doing tires today. Had no reason for why they weren’t doing tires. No one was at desk to help, had to hunt someone down, and just wasted our time completely. Extremely frustratingService: Tires
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January 2023 by Tait Hughes
After waiting almost 2 hours for my tire to get patched I left. Should not use the phrase “we’ll get you right in” and just a little longer.Service: Tires
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December 2022 by Dayna Lee
I just had the most genuinely kind service that I have ever experienced at an auto shop. There is an older African-American gentleman named Casey who works at the Walmart auto center off of I 30 in Rockwall. I pulled up looking for an oil change and a front end alignment check because the front of my car has been shaking. He informed me that unfortunately he didn’t have the staff at the moment to perform the service and asked me if I would come back later on in the afternoon. Hopefully he would have the proper staff numbers. He spent about 25 minutes with me this morning genuinely helping me understand, and telling some of the possibilities that might be going on with my front end tires and alignment and giving me advice on things to look for and questions to ask when I took it somewhere that did service alignment. He checked all four of my tires. He looked at my dash and saw some lights were on and had me pull around to the bay in the back, and he balanced my tires with air to the levels where they should have been and was just genuinely being a man of service. I thanked him, told him how much I appreciated him and told him I don’t think I’ve ever received car service that way. I want to let people know that there are people out there that genuinely want to help with nothing in return. I hope that this gentleman gets recognized for his service at this location, but I wanted to do my part and write a review about my experience.
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December 2022 by Karina Castillo
Best place to get a decent battery. Only have 2017 and older. Also sells fast. The day of stocking I only found one I needed. Compared to AutoZone $300 bucks and O Riley's $275. Bought one for $99bucks.
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October 2022 by Sol “Solvi” Mm
I got there at 11 am for a tire rotation. At around 1:15 they asked for my keys so they could start working on it. I got my car back at 2:15 pm. They showed no respect for my time. Never again.
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October 2022 by K
Pulled up at 10:20am on a Monday and they were closed. Drove on 2 leaking tires for them to not be open when stated online. Very annoying.Service: Tires