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January 2023 by Jacob T.
If you need medicine, go somewhere else. Horrible service, horrible turn-a-round time, can't get access staff via phone. On hold for an hour every time I call. Beyond frustrating. Don't learn the hard way, just use someone else.
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January 2022 by David D.
Horrible service. On hold for over an hour each time I call. Automated system is a joke and the managers are rude. Try Krogers, much better.
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January 2022 by Katie G.
By far the worst walgreens period. My infant daughter was just discharged from Childrens Health ER in Dallas and they told me 2 hrs for her medicine and I asked if I could wait instead and they said no. I stressed that my daughter needed the medicine immediately. She said they were too busy. So, I come back two hours later for them to tell me they didnt have the medicine in stock..then I watched a pharmacy tech and pharmacist tell an elderly woman to go check an aisle instead of showing her or looking up that they didnt even carry what she was requesting.
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November 2021 by Brenda M.
I love this place. I always find what I'm looking for. Pharmacy dept is always working so hard. Like them much better than the CVS. Prices are good. Place is always clean, they always greet you. I've been to other pharmacies and this is one of the best.
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October 2021 by Al L.
Would give. Zero star the worst costumer service- waited 20 minutes to pick up prescriptions and then cashier was rude I'll be moving my prescriptions asap
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August 2021 by Andrew M.
Spent 6 hours trying to just get them to pick up the phone so I could transfer a script. So if you're just casually trying to pick up unimportant medicine for people that don't matter to you, then look no further. Finally quit and just called a different Walgreens. Someone needs to get fired.
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July 2021 by Michelle S.
Absolutely awful. I understand that the pandemic has caused issues with all companies and I understand that some meds are running low and hard to get but Ive spent the past 6 months being lied to by this pharmacy telling me week after week when I asked "why is the price different each time?" and them telling me they were using my insurance and they were not. Lied to again and again, I was also told several times over the phone my meds were ready and when I got there they were not and they didn't take responsibility. DO NOT USE!!!!
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July 2021 by Kurty G.
This pharmacy is horrible! They have signs that say left side pick up only, drop off both sides. I waited in line in the morning and got there at 7:05. This truck goes to the wrong side and gets there after I finally got up to window. Rude pharmacy employee did not tell him to go get in the line and just let him do a pick up. My call button was lit up so I started to saying hello? Then I pressed it and already heard the other call calling I guess he beat me hitting the button. He starts dude's pick up and tells me to wait. He takes ten years and kept coming back to call the guy that cut. After 10 minutes I pressed the button and told them how is that fair? And he just walked off and dismissed me. So I kept callin to try to get supervisor as supervisor said it's the new policy that both can be pick ups. WELL THEN YOUR SIGNS SHOULD REFLECT THAT!!!! such bs I didn't leave until almost 8 when she finally got my info line took 3 seconds... I was sooo mad they need to update their signs or follow them!! Made me late to work when he could have easily tried to get us both... instead doin that guy for 40 minutes...
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March 2021 by Max M.
I didn't catch her name but the girl with blonde hair and tattoos who filled my script at the drive thru really went out of her way to help me. She was super sweet and over the top with her costumer service.
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October 2020 by Just 2 K.
My terminally ill rescue dog is only kept alive by a medication she has to take 2 times a day. Came here to fill her prescription, the pharmacist (female, dark hair with color in it she was working the desk at the pharmacy at 1:00 pm on 10/23/20, told me that she cannot accept the written prescription from my vet and that it had to be on fax. She was also short with me and very rude. I spent all day calling back and forth my vet and this Walgreens, even having my vet call them and talk to them personally to try to get my prescription. All day, from 1:00 pm to 6:45 pm I was calling back and forth, desperately trying to get my baby her medicine that she can die without. Finally, at 6:45 pm I spoke to another person on the phone who informed me if I could just bring in my written prescription and show it to them, they'd be happy to fill my dog's medication. The ONLY reason I was on the phone all day back and forth was because I was told point blank they will not accept the written prescription. Well, my dog has now missed a dose of important medication and I'm finally going to get it, all because this pharmacy is uninformed, confused by their own jobs, rude, and could not care less about their patrons. Please, I beg of anyone reading this, just choose a different pharmacy-it is not worth risking your life or a loved one's life and well being with these idiotic, confused, rude, unorganized people. This location should be shut down immediately and I will be calling Walgreens Corporate to file an official complaint. DONT MESS WITH PEOPLES DOGS.
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May 2020 by Michelle K.
If I could give them no stars I would. My daughter ended up with the flu and strep seen at Urgent Care who sent over the script.I kept checking with the front clerk who said it still hasn't come over the urgent care doctor said they sent it 10 times.I asked the clerk if the pharmacist would call the doctor she said he would not do that !urgent care faxed it once and finally the doctor called and was hung up on by the pharmacist Jason I sat there two hours and my very sick little girl finally got to go home when her daddy was able to pick her up this needs to be addressed by their corporate office their propaganda on their tv showing how caring they are couldn't be further from the truth.My little girl missed the chance to let tamiflu help her and did not get her first dose in of antibiotics!Shame on You! I will go today(the next day) to get her antibiotic script from the Doctor since its too late for tamilfu and go elsewhere
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February 2020 by Amber L.
This pharmacy is a joke and should not be 24 hours! They are unorganized, rude and so slow it should be a crime. I called before I drove all the way to this 24 hour location. I was on hold for 26 minutes and then hung up on. I called back twice and never got anyone on the phone. I assumed they were super busy and could not answer. I came out here...no one is here and it's not busy at all. I got here and they said they didn't have my script. I was literally on the phone with my doc at the time and she told me it had been sent. This whole thing has been a nightmare. Not what you want when you're sick.
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September 2019 by Alyssa M.
I came to this location to get my passport photo taken. An older caucasian lady turned me away because I had a blank thick "tank" top on. I had the same attire in my previous photo. Also, your passport photo only shows you from the neck up. She was rude and simply didn't want to help me. I won't ever come back here. I went to another location with a T-shirt on... again the photo was taken from my neck and up. Couldn't even see my attire in the photo
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August 2019 by Russ W.
What in the world? It's 12:30am and I thought I could avoid the line. Well, nope. 4 cars in the drive through. After 10 minutes in drive through with not a single car moving I went inside. 3 people in line there. Happens 90% of the time here. Please, please, please, fire the management at this store and get someone that can staff and manage the pharmacy. If only the cvs across the street took my insurance.
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July 2019 by Joe B.
Worst pharmacy of all time and will never use again. My 9 year daughter had problems after bad ear infection and was disappointed. After I had surgery today, I am truly disgusted with the entire staff, especially, Erica R. Poorly handled and not the doctors offices fault. This is a miserable excuse for a pharmacy due to staff and management. A call to corporate management will be made, this is despicable and a common trend on every review I read.
