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March 2024 by Cindy Hinojosa
Lose packages, or keep them and blame the customer for not having a registered mailbox, which has been for over 4 decades. Horrible service: they don't answer the phone, are rude and lose packages.
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March 2024 by MARICELA SANDOVAL
they NEVER answer the phone & when the lady does she is always in a bad mood.
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October 2023 by Alma Garcia
Line is always busy
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August 2023 by Esther Cruz
Today I called my local post office in Roma to make arrangements for my held mail to be delivered to the house. The young man who answered took care of that for me. He was polite, knowledgeable and professional. I’ve always had nothing but positive experiences at my local Roma Post Office.
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June 2023 by Hector Garcia
Yes they' do take passport photos
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June 2023 by Sarita JuicyApple
(Translated by Google) Rude customer service the postal service clerk Andrea she's wearing a tri-color gold chain. Didn't give me a chance to enter my e-mail to get a receipt of the money order I made.Translation:Rude customer service postal service employee Andrea is wearing a tricolor gold chain. He did not give me an opportunity to enter my email to get a receipt for the money order I made.(Original)Rude customer service the postal service clerk Andrea she's wearing a tri-color gold chain. Didn't give me a chance to enter my e-mail to get a receipt of the money order I made.Translation:Grosero servicio al cliente la empleada del servicio postal Andrea lleva una cadena de oro tricolor. No me dio la oportunidad de ingresar mi correo electrónico para obtener un recibo del giro postal que hice.
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October 2022 by Juan Celis
(Translated by Google) The new lady needs to change her attitude, everything else is excellent(Original)Necesita cambiar de actitud la señora nueva,todo lo demas esta excelente
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March 2021 by Jocelyn Rodriguez
Would rate this zero stars, unfortunately that’s not possible. Employees are so rude and disrespectful! And are not helpful when it’s most needed. They up-mostly lack the skill of customer service! And any other aspects of it! They should really consider having someone supervising them at all times! So they can see how they mistreat the customers!
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May 2020 by Evan
Went to renew my passport book after scheduling the appointment on USPS website. Claudia took care of me. She was very attentive and professional, helped me take the picture required for the passport. She’s awesome.Bring the appropriate paperwork!
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January 2020 by EM
Went to renew my passport book after scheduling the appointment on USPS website. Claudia took care of me. She was very attentive and professional, helped me take the picture required for the passport. She’s awesome.
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December 2019 by Kelly Flores
They never answer the freaking phone! DISAPPOINTING!!!
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September 2019 by Victor O.
I only put one star cause I had to put at least one. The postal worker who does deliveries to my area is either a complete moron, incompetent, or just lazy which all this reasons are inexcusable. I had a package that to be delivered today and instead the driver left a redelivery notice while I was at home about ten feet away from my front door. The notice wasn't even on my door it was in my mailbox so I know this driver didn't even try to deliver it properly.
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February 2018 by Luisa Sandoval
They are rude and won't help you look in the back for your package because of them being lazy have lost several packages they need new employees
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February 2018 by Gin Clips
Very rude and toxic.
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December 2017 by Jose Medrano
Great customer service
