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December 2024 by Kylynn N
Barb is wonderful. She has excellent communication and customer service skills. The Post Office is always an inviting, clean and friendly place. Truly enjoy that we have such a welcoming and helpful USPS team in Rosanky.
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December 2024 by Michelle S
Barb is AWESOME! I love our tiny Rosanky Post Office and she runs this place efficiently! She is kind and caring and goes above and beyond to make sure her customers are happy and being taken care of. I do wish the office hours were extended because it is hard to retrieve mail and packages that need to be signed for with such short office hours. Please consider extending the hours for your customers :-)
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August 2024 by Shirley Floyd
Barb is the best postal lady, she is always kind and talkative. I understand she is trying to extend the hours for our little post office, please allow her to do this
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March 2024 by Rosanky News
This used to be a nice post office. But I suppose a lack of government funding has taken its toll. Poor service, and the building is literally falling apart. Sad days in Rosanky.
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March 2023 by Shalmir Heck
We have moved here from Bastrop and this by far is the poorest service we have EVER received. Just yesterday a stranger put a bundle of mail in our box, ??? The flag was up and this person did not take what was in the box. We were outside and witnessed. The flag has been up for 3 days now and NO ONE has serviced us. We are not sure of Rosanky hours of delivery or what days???? We have also received OTHER address mail. This so so sad!! I have a home business and have yet to receive mail from some customerS… Would a post office box be better???
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March 2023 by Paige Nguyen
The employees are helpful I just wish that the hours of operation where better. It seems like they're never open. ? Honestly they should be paid better then what they are. Mail is a neverending task. There's always packages & mail coming and going.
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April 2022 by Thomas S
what an horrible attitude from that old woman in there. jeez, how is it that postal workers are either extremely nice or awful?
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January 2021 by ez money
horrible clerk. any other way to put this? please like if you'd like to see this lady at home screaming at her grandkids and not dealing with customers.
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May 2020 by Mike S.
FIRE THIS WOMAN. What a dreadful B***H. Huffed and puffed when I showed up with a package to mail off with a pre printed label boxed up and ready to go. Throws my box on the ground, loud bang as it hit the ground. If there's any damage to my item, there will be hell! Fire her fire her fire her!!!!
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April 2020 by Marissa Wallace
Just moved her from a large city, but originally from a small town. Small towns have characters and the lady behind the counter is one. She is like a cranky old man, but she gets the job done and has always been extremely helpful and even with the sighs of irritation, she always mumbles, have a good day and means it. Going to the post office wouldn’t be the same without her. Great job Rozanky Post Office Lady. I’ll be back!
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January 2020 by christie bowers
love love my Rosanky Post Officealways friendly with a funny joke and helpful when it comes to getting my packages where they need to be and on time. Thanks guys!
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October 2019 by Morgan A.
LITERALLY THE MOST AWFUL 'Customer Service' The older woman in there slams around packages, huffs and puffs about doing HER job. She's extremely rude to everyone. I've had awful experiences with her for years but today my encounter consisted of her yelling at me, insisting there was something wrong with me and bringing my family into the situation. I stood there silently crying because I was so upset and frustrated, not to mention stressed because what I was getting was a check. As I was leaving I did accidentally push the door harder than expected and it hit the side of the building (nothing broke or was damaged). She came outside yelling something about me kicking the door and I honestly don't know what else. I went from being upset and frustrated to pissed because of her ALWAYS being so awful to me. I went back inside to tell her of everything she's done, you can only poke the bear so much before it gets angry. I will admit that I go VERY upset and did yell, nothing that she didn't already do to me though. She called me 'distraught' and said that I needed to 'get my life together', well maybe if she had any type of decentness inside of her she would have referred back to when I was originally in there telling her that I was stressed for personal reasons and that I was already silently crying while she was yelling at me, never did I say anything rude to her on the 1st/original time I was in the building. I honestly didn't go in there looking for an issue nor did I want to be yelled at by a Texas Government worker. I was respectful of her until she had absolutely wore me down and showed that she didn't deserve the respect because she gave none to me. She should NOT be in this field. Customer service is for people that want to HELP others and can at least act as if they have compassion for another human being. This woman despises others, as well as her job. This bitter woman clearly has a chip on her shoulder about something or she believes she is on some high horse that looks down upon everyone else. I am writing this review after reporting her on the USPS Government website, and almost 2 hours after the incident. If this woman has EVER been rude to you, please report her and also tell her that you WILL NOT be treated like that. I should NOT have been treated the way I was by any government employee, and I WILL NOT stand for it ever again. I deserve a level of respect and compassion, so does everyone else. If someone is unwilling to provide such customer service to a community then they simply do not need to be doing that job.
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September 2018 by Chad West
I have tried and tried to be nice and patient with the woman that works here but she is a B!+@#. It is just that simple. I agree with everyone else who has said this and I know ALOT of other locals feel the same way. I mean if the post office is barely open, the person behind the counter could at least make an effort to be nice.
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September 2017 by yrely maria
Negative star perhaps will be more convenient for this. What a rude and disrespectful woman. It's like you just walked in her living room and she's annoyed by your presence. I'm hoping very much that she retires or gets replaced soon.
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May 2017 by Amanda Brey
Employee was very helpful and attentive to my needs
