-
November 2023 by Gerald Francis
Jesse at BlueWave Express is the man! I had a small issue and Jesse jumped right in and resolved my issue. He is professional and courteous. That kind of professionalism and compassion is getting rare. He restored my faith in humanity. Thank you Jesse.Gerald Francis
-
November 2023 by Felicia Malveau
Well let me tell everyone about this place, they will not own up to the problems that we as paying customers my have that theycreated. well I was in the washer in my car, when the power shut-off when it was turn back on I hear a loud knock on my car.well I filled out a report for this guy to sent me a picture 2 week later.
-
September 2023 by CK DESIGNS
Luis and Dae were great. I did run into an issue with the tire shine, but they addressed it immediately. I am used to a different level of tire shine(see photos of theirs vs mine using McGuires hot tire shine). Not a big deal just need to carry it with me. I typically hand wash at home.The wash itself does a great job getting all the areas of the suv. The air compressor at the vacuums is great to blow out all crevices. The towel option for members seems to be a great deal if you are one.
-
September 2023 by Victoria Kawooya
Today I did the tire shine which has always been my favorite, but am not happy with wash. Looks like I did the basic clean. Tires look miserable, at some point it stopped washing in there and put red blinkers, felt like a really light wash!! And what's with the vacuum? The air is so low it can barely clean, I was going here for convenience but I guess it's time to move on after a few years!
-
September 2023 by NappyHairedSav New
Me and many members of my family come here on a weekly bases and we are always met with a warm welcome. There response time is outstanding and there very helpful. I never leave without a smile
-
August 2023 by Christopher Weber
Store manager was great and helped me out a lot. So was the guy who i first talked to named Destin he deserves a raise! Will be coming here againService: Auto detailing
-
August 2023 by Anthony A
Terrible! Not designed for trucks. Made me take my hitch off ( hasn’t been removed in years) and caused me to get grease all over my steering wheel. No other wash does this. They said “ don’t worry everyone will wait while you remove your hitch”. No tire shine, even though I paid for it. Terrible cleaning devices once you get into the wash. Don’t try and get a truck into the vacuum area…not going to work.Avoid this place and go to another.
-
August 2023 by Robert Bradby
I come to blue wave often, the crew and managers are always helpful. Jesse T went out of his way to help fix an error with my account. Always a great experience at this blue wave. Thanks again
-
August 2023 by Steve Scharn
I stopped by blue wave with an impossibly dirty truck. After getting the basic wash, Jesse saw that there was a little leftover dirt, and had me come through again with an upgrade. My truck looks great. Thank you, Jesse.
-
August 2023 by David White
Car wash is fine but the harassment to get a membership is gotten ridiculous. Had a worker kid tell me if I didn't get the membership, he knew where I lived. That was his last statement from a line of statements that were funny at first but then got disrespectful. I won't be back
-
August 2023 by Michael Segundo
Rosenberg location.. I pay 30 a month for blue wave express.. and at first was all good and all that.. but last two months.. I notice that there "wax" is jus soap n water. It ain't that colorful good smelling stuff. And I know it's not actual wax cause my car don't have that slick feeling wax gives. Also the tire shine part. . It doesn't even put that shine on the tires no more. I'm thinking it's jus soap and water aswell. I literally just left there.. and my tires look dry as hell. Lol if you dnt believe me.. get it done at katy location.. then go to rosenebrgs location. BIG difference. Probably going to cancel. Or plz fix asap.
-
July 2023 by Turd Ferguson
BlueWave in Rosenberg is less than good. It never gets the car clean. Half the time the car wash stops midway thru and then comes back on. I’m not sure if that’s part of the problem but it certainly doesn’t help anything. I may try the new place across the highway.
-
July 2023 by Keely Telford
Just got the basic car wash and it didn’t get all the dirt off my car. I was in and out pretty quick though, but the wash wasn’t that great. Probably would’ve been better off washing my car at home
-
July 2023 by R. G.
DO NOT GET A MEMBERSHIP!!!!!!!!!!!!I purchased a membership and ended up selling my car before leaving the country. I forgot about the membership plan so I called the company and tried to go online to cancel the membership. Well, you cannot cancel the membership unless you are in person. For 6 months I was charged a monthly fee for a vehicle I no longer own as well as not using the service. When I went in to cancel I was met with a rude employee as well as the manager saying there was nothing he could do about previous charges with no services rendered. Do yourself a favor and save yourself the headache and frustration and use another car wash and/or do not get a membership.
-
June 2023 by Madison Nixon
Thank you to Jesse!! I come here all the time since its right around the corner from my house and today i was short $ and Jesse was so kind enough to help me out he’s awesome & their customer service is great!
