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May 2024 by Kristina L.
This newest location on Ave I is wonderful and easily accessible. Brooke was fast and efficient with my drive-thru transaction!
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May 2024 by Ruben Vasquez
I am satisfied with bvsu... I have been a member for 45 yesI have watched you grow
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May 2024 by Tamara Black
Visited the new location today which looks great by the way. Brooke assisted me with a smile and prompt service. Thank you so much.
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May 2024 by nanette Johnson
After over 35 years of banking with Brazos Valley I have found a loan officer for life! Thank you Kathleen Martin for making my signature loan such an easy process. You will be the only loan officer I use moving forward. Also Marla Jurek for always directing me to the best person for my needs!
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May 2024 by D. Villoutreix
Kathleen Martin, loan officer at BVSCU, went above and beyond in helping us yesterday. Our lease was up on our car. Kathleen went through the options for us buying our car outright. She was both knowledgeable and professional. Business was done in a respectable amount of time. Unlike dealerships, this was a positive experience. Thank you, Kathleen
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May 2024 by Mellissa Mata
Went into the new Ave I location and as always I had amazing customer service and Lathy G. was very informative and a great help. Always a good experience!!!
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May 2024 by Michael Garay
I wanted to withdraw money from Brazos Valley on 35 but was denied because there was no money in the vault. I was very disappointed and decided to go to this branch. I was in a bit of a rush and when i walked in i was greeted by a gentleman Gustavo De Lira. He was very helpful with my withdrawal with no questions asked and was in and out. Even though the process was quickly, he was very kind and polite to me and i appreciate his service very much. I will definitely be coming back to see him again with any of my future transactions.
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May 2024 by margaret richardson
Eli and Kathleen were great help!!!! Love the new building !!!!
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May 2024 by Smart customer Customer
She was SUPER HELP today ??????
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April 2024 by Juwariah Osman
Chelsea took really care of my daughters and I when opening our accounts. It’s our great bank account here in Texas after relocating across country.She had so much patience with my 6 & 4 year olds. It can be stressful to run errands and entertain the children at the same time but Chelsea just made it so easy!!!!This review is long overdue. I haven’t visited the new location yet but I look forward to it .Thank you to Gustavo who made my deposits so easy as well as I know we went over the branch hours by a smidge. No one was irritated and was extremely helpful and professional.
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April 2024 by Cherie Sams
This Review is for Gloria Fernandez! She gave me outstanding customer service. She went over and above her call of duty after the other reps passed me from one to another not seeming concerned at all about my issue with your ATM machine. She definitely deserves a raise and recognition!!!
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April 2024 by Misleidys Perez Matos
Miss Dessire Guerra very kind. For me, an exceptional worker. Also Miss Eli very kind.
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April 2024 by Charlyn Harris
Lathy was great! Every time she has helped me, she has shown excellent customer service.
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April 2024 by Terri Garza
I was assisted by Desiree Guerra today she was so helpful in getting my transaction completed with ease. Love BVSCU ❤️
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April 2024 by Roxann Lombardi
Exceptional Service from Desiree Guerra at BVSCUI recently had the pleasure of receiving assistance from Desiree Guerra at BVSCU, and I must say her professionalism and kindness truly stood out. From the moment I walked in, Desiree greeted me warmly and attentively listened to my banking needs.Her expertise and efficiency made the entire process seamless and stress-free. Desiree's dedication to providing exceptional service is evident in every interaction, and I left the bank feeling confident and satisfied with the assistance I received.I highly recommend Desiree Guerra at BVSCU to anyone seeking reliable and friendly banking services. Thank you for maintaining such a high standard of professionalism and customer care.
