-
December 2023 by jordan lessnau
We recently got an auto loan from Brazos Valley, which was a super easy and fast process. Kathleen Martin was very knowledgeable, helpful, and kind. She answered any questions that we had and made sure we walked out with exactly what we wanted. She made the process very smooth and we highly recommend!
-
November 2023 by steven kallina
The branch manager, Amber was beyond helpful. There was a technical issue on their end with a direct deposit, and I was stuck out with nothing. Amber was as sweet as can be, and went above and beyond to reconcile the issue. This took the sour out of my mouth and made it sweet again. Thank you for everything! It has been a pleasure, and I will continue banking here for years to come.
-
November 2023 by Teresa Taylor
Kathleen Martin is so helpful! She recently helped me with my car loan. She is knowledgeable, helpful, and so sweet. If you need help with a loan, she is your girl!
-
October 2023 by Teresa Neal
I have always had great service at all of the Brazos Valley Credit Union locations. I recently had the pleasure of visiting the branch on Mustang Ave. in Rosenberg. I had a great visit with Gloria F. She was professional, patient, friendly and funny. It was like visiting a friend. She answered all of my questions, and helped me to make the best decision for my situation. Thank you so much, Gloria!
-
October 2023 by ISAIAS TORRES
I don't usually leave reviews but I had to express my appreciation. Kathleen Martin is and always very informative and helpful every time I go here. She has helped me so much through so many years. Answer all my questions and helped me with advice on my best opinion to go with. Thank you again Kathleen Martin for all of your help. DON'T GO ANYWHERE ELSE.
-
September 2023 by Eugenio A Arias
Recently financed a vehicle with Brazos Valley, wish I can rate this review a 10 star. Ms Kathleen was very courteous, patient, and very knowledgeable with the questions I would ask, Made the process very smooth, Definitely would be coming back for future business! ????
-
August 2023 by sandra carrion
Kathleen is efficient and helpful. She madeThe process of getting an auto loanSo easy. It didn’t take me more than 2 minutes to complete the application over the phone.Before I hang up the call she pre approved my loan.
-
August 2023 by Allen Scopel
My experience with Maria (Lamar - Rosenberg) was an employee going an extra mile to assist with my issue. Very pleasant and easy to work with.
-
August 2023 by Kike Lomo
Cashier Megan was very pleasant and proficient on my visit. Her friendly personal had me relaxed during my transaction.Good job, Megan. Thank you for your warmth. I hope to have you again as my cashier next time.
-
August 2023 by Yadi Rodriguez
BVSCU truly does help their customers. I had an emergency and Desiree Guerra provided some options and I walked out feeling much better. Although another banking institution denied me, BVSCU approved me and also gave suggestions.
-
July 2023 by lacarria Green
Amazing Brooke, thank you!!It is always a continued joy when coming into the branch, you always welcome me with your heartfelt warm smile, always eager and ready to help!! Brooke thank you for always making me feel part of the branches family!! Kudos and my God continue to shine through you!!!
-
July 2023 by Benjamin Gallegos
This is an excellent credit union. The customer service is great! Gustavo at the Rosenberg branch is very knowledgeable and kind.The branch location is very expedient and we are excited to try out more of the product and service offerings!Hats off to you guys,Ben Gallegos
-
July 2023 by Molissie Baines
This young man is always helpful and very kind. His name is Mr. Gustavo. One day I accidentally sent back my license and bank card and he said Mrs. Baines we have everything right here and just come back to the driveway and you can pick it up. Thank you BVCU because all of your employees at Lamar are always very kind, patient and helpful!!
-
June 2023 by Virginia Dominguez
Working with Desiree Guerra at the Rosenberg (LAMAR) location was GREAT. Working with her went very smooth and I had no problems. I was also glad that every-time I reached out with a question she responded in a timely manner! Thanks again for taking the time to help me out during this whole process and for keeping me informed!
-
June 2023 by Tiffani Elaine
Employees are nice at the Rosenberg site. On another note, I've heard too many stories from friends and family that had their checking accounts/debit cards compromised with little to no help to resolve the issue.
