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April 2024 by Michael Arnim
Good southern food. Gravy needed help though. Biscuits were dry.
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April 2024 by Peggy Wasicek
Love Cracker Barrel. Food tastes like it's homemadeParking: If there isn't any vacant spots available in front or on the sides, there is extra parking in the back
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April 2024 by Bernadette Lewis
I placed an order online for pickup totaling $69. Upon inspection of the items, I realized one order of pancakes was missing. I called and spoke with the manager(Rosemary). She informed me that she packed the order herself and it was correct. I tried to tell her 4-5 times and she argued and denied. I even told her that it was a mistake and no one is perfect. Needless to say, I got nowhere with her. I asked for corporate's phone number and she told me to google it. What happened to customer service? Why would I call about one order of pancakes when I ordered $69 worth of food? Then I called customer service where they have representatives from 8-5, and no prompt to access a live rep. I'm very confused about this treatment that I received today because I've patronized this business for many years and problems have been minimal. But today........I'm so disappointed.
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April 2024 by Brendinium Burt (onlyme)
Fried chicken was dry as the bones. Second time same issue. Told us short staffed and in heat box to long. Suggested coming at a different time. Shame on them. Should be made to order.
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April 2024 by Charles Lovejoy
Food quality has gone really down hill. It's just cheap stuff at this point. The company as a whole is a shadow of its former self and is going the same route as chilies and olive garden. Just a waste of money.
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April 2024 by Cheryl Edwards
TJ, our server, was the bomb! He was friendly, attentive, knew his stuff, made recommendations too. The food amount was just right, as was the price. The cashier also was knowledgeable; she signed me up for the rewards (Pegs) program in just a few minutes. Now I'm getting a free appetizer when I dine again!
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April 2024 by mary villarreal
The cornbread dressing didn't look or taste like dressing. The apple struedal pie looked like someone had poked at it. The rolls were not good either.I was surprised because all the other times I have gotten a feast from ya'll it was great. I will probably try again and hope that it is better. Your survey needs a kittle help. Why would you list "silverware" under the dishes you would recommend? We had the ham, mac & cheese, Dressing, Mash potatoes, pecan pie, struedal pie and rolls.
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April 2024 by Victor Gonzalez
Good food and snack selection.
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April 2024 by Debra Zagala
My favorite place to eat and shop, unique gifts!
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April 2024 by Jermaine White
It was a total of 5 of us and we all very much enjoyed our meals!! Everything was fresh and hot and cooked to perfection !
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April 2024 by Cody Brower
The waitress messed up the order and came to the table one time to ask if we needed anything then never brought anything to us except the check and a hour for
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March 2024 by belinda Alvarez
Very bad service we found a hair in our plate. The brought the biscuits, and we also found a hair. We told the server to bring the manager it was a waste of time they didn't do nothing about it. The server never came to bring us more coffee we had to be looking for other servers to tell them what we need. I love going to cracker barrel but I never had this kind of experience before I think it was over all the staff. Never Again
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March 2024 by James Martin
It’s first come first serve for parties of 9. I have a large family. The app only allows you to make a reservation for a party of 6 not 9. It seems backwards, it makes sense to reserve a spot for larger parties. We love the restaurant. Do not like the service! The last time we did this they made an exception for us.
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March 2024 by Ernest Cantu
Tasty food. Great service.
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March 2024 by Michelle Knight
I tried there new French toast. It is very presentable, but it's so dry. How can they call it French toast? They just baked it in a pan and added some fruit and there. It tastes like dry bread pudding. ?
