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January 2024 by Joaquin Goodman
Bubba Alvarez is great.
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February 2023 by Jonathan Jones
Clayton and Jamie are top notch in the service dept.
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October 2022 by J
If you are looking forward to getting treated like complete trash, Please by all means, come visit GMC in Rosenberg! if you really want to get the full experience of horrible service treatment ask to get serviced by Robert Winston. This place is a complete nightmare and lacks basic customer service, and basic knowledge of what they get paid to do. Imagine, taking your car in for a blinking engine light, and getting charged $15 bucks for the technician to preform a test drive LMAO. In Roberts own words, " Hello the technician needs gas so can preform a test drive on your vehicle so do you approve 15$ in gas?". I honestly didn't even know if this was a joke being plaid on me. BMW Midtown does not charge their customers for the gas to find an issue, especially not a car covered under warranty. And that wasn't even the worst part, i bet your thinking "oh $15 bucks for gas ok whatever" yeah me too, the worst part was when they put 200 miles on my car for nothing to get fixed. They switched the spark plugs around and called it a day. That's it. The whole time my vehicle was there, a total of 12 days just so a spark plug can get switched around. (no they did not replace it with a new one they simply switched it with the other one that was on the other side). The whole time i was being told there were no techs to work on my vehicle, but when i picked up my car i had 200 extra miles and an empty gas tank. i dropped it off with gas, but picked it up with no gas. I would NEVER recommend this place to anyone, Please visit another GMC even if it means driving a little extra. There are no loaners at this place and the communication is horrible, the service is TOP TIER TRASH, and the service advisor i had (robert winston) is TERRIBLE.
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February 2022 by Jennifer Flores
If you are looking forward to getting treated like complete trash, Please by all means, come visit GMC in Rosenberg! if you really want to get the full experience of horrible service treatment ask to get serviced by Robert Winston. This place is a complete nightmare and lacks basic customer service, and basic knowledge of what they get paid to do. Imagine, taking your car in for a blinking engine light, and getting charged $15 bucks for the technician to preform a test drive LMAO. In Roberts own words, " Hello the technician needs gas so can preform a test drive on your vehicle so do you approve 15$ in gas?". I honestly didn't even know if this was a joke being plaid on me. BMW Midtown does not charge their customers for the gas to find an issue, especially not a car covered under warranty. And that wasn't even the worst part, i bet your thinking "oh $15 bucks for gas ok whatever" yeah me too, the worst part was when they put 200 miles on my car for nothing to get fixed. They switched the spark plugs around and called it a day. That's it. The whole time my vehicle was there, a total of 12 days just so a spark plug can get switched around. (no they did not replace it with a new one they simply switched it with the other one that was on the other side). The whole time i was being told there were no techs to work on my vehicle, but when i picked up my car i had 200 extra miles and an empty gas tank. i dropped it off with gas, but picked it up with no gas. I would NEVER recommend this place to anyone, Please visit another GMC even if it means driving a little extra. There are no loaners at this place and the communication is horrible, the service is TOP TIER TRASH, and the service advisor i had (robert winston) is TERRIBLE.
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August 2021 by Joyce Thomas
We had the nicest salesman to show and sale my dad a GMC 2022 Terrain. He showed us every detail that was to learn about the Terrain. I really appreciate Terry Derby explaining and showing us everything there is to know about the GMC.
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July 2021 by Google user
I have been to several dealers trying to purchase a truck.. I met Terry Derby he has been amazing to work with. Made it easy to purchase a new 2500HD
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March 2021 by Victor Montoya
(Translated by Google) Very good attention from the oerzonal(Original)Muy buena atencion del oerzonal
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January 2021 by Rick Danos
Perfect as Always ? Bubba Alvarez Thank You for Everything
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October 2020 by Wayne Allen
I have been to several dealers trying to purchase a truck.. I met TerryDerby he has been amazing to work with. Made it easy to purchase a new 2500HD
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September 2020 by Anna Brooks
I found the Traverse I wanted online on a Sunday. The next day, Tracie contacted me and then connected me with Terry. Terry is one of the nicest salesmen I ever met. I didn’t have a way to get to the dealership so he came and picked me up so I could test drive the car. Terry was very patient and answered all of my questions. He went above and beyond to make sure I was happy with my new car. Marc was also great. The staff & service was awesome and I would definitely recommend Finnegan Chevrolet.Ask for Terry and tell him I sent you!
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May 2020 by Shawn Thibodeaux
Went to this dealer to purchase a new GMC and when they sat down with me they jacked the online advertised price up by almost $3000. Don't believe the advertised prices or waste your time going here.
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May 2020 by Juan Ibanez
Non motivating at all, dont even work with you, worst custmer service i have ever expirenced, and get mad because you do not like there deal
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February 2020 by Jose Martinez
They could find problem with my truck , GM call it chuggle and fish bite of course it won't do it for them
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January 2020 by Robert Greener
Best dealer we have done business with , Good Deal Dealer.Super fast,no hassel. Great service
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September 2019 by Johana Belmontes
(Translated by Google) Buy good service ??(Original)Buy buen servicio ??
