-
December 2023 by Rubina Lara
Not cool. Kept changing the prices on me in a span of 3 hours. Kept giving me excuses for the difference in prices but the information was all the same. I do not recommend going here.
-
March 2023 by Aaron Boone
As a customer of the company I was very disappointed, in what I pay monthly and the services I am eligible for, SUCKS!!!
-
February 2023 by Ronnie Maddox
There OK. Very hard to reach on the phone. Prices are responsible.
-
February 2023 by Mike Nelson
No saving money here. At least not for me. Thanks for your time
-
March 2022 by Jaliyah
Worst experience ever I was trying to get a quote the lady on her phone said give her 10 minutes she is with someone In the office cool fine I’ll wait two hours later I called they hung up the phone three times in my face they will answer then hang up finally after a couple tries finally got someone and I asked for the manager because that was rude and nasty she said she isn’t there and went ahead and asked why I was mid talking and she hangs up! I drove by there is no one there! Don’t come here they don’t care
-
November 2021 by Brandi Brewer
Low rates & great customer service !!
-
October 2020 by Ana Flores
Great service by the office manager Mary Cantu!!! Is an employee that takes pride in what she does. And helps you get the best price.
-
October 2020 by Alejandro Chavez
Great customer service experience!!!!
-
September 2020 by Quchelle Jackson
Awesome insurance company great prices
-
September 2020 by Ella Chavis
THE AGENTS ARE RUDE!!!!
-
August 2020 by Nico Scala
(Translated by Google) Baaaaaaddd(Original)Baaaaaaddd
-
May 2020 by Frank Castillo
Everyone needs Insurance, what we don't need is attitude paired with poor customer service.I walked in to purchase insurance and had the unfortunate timing of getting paired with "estefani."I brought my elderly grandfather along for the ride and she was cold and unfriendly to him, despite him being a generally friendly and playful man.She kept it short and inpersonal which would have been fine if she didn't start inventing ways for them not to take my business.I got the policy when it's all said and done because she is not fred loya, she is just an unhappy person that works for fred loya.#writeyourfullname
-
April 2020 by Paola Morfin
I walked in for some car insurance last week and was very pleased with the customer service I received. The young lady Estefani was very kind and helpful she took a look at my car and gave me amazing quote.
-
April 2020 by Selina Morfin
I came to Fred Loya looking for insurance pricing for my car, I was just doing some shopping around and getting quotes. Estefani helped me the day I came in, she was such a sweet person willing to help and provided me with the best customer service. She took a look at my car and did as much as she could to give me a quote. Fred Loya needs more Estefani’s in the business. Thank you girl!
-
April 2020 by nathan Hayes
Estefani is always very helpful either in person or over the phone. I’m out in a timely manner and if an issue arises estefani is always there to help! I’ve been with Fred loya for 3 years and don’t ever see me going with a different insurance company.