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December 2023 by patrick richardson
This bank gives me no problems the drive thru is fast never wait long at all
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September 2023 by geralle blanks
Been going here for years. Never had an issue. Everyone is always pleasant. Service is quick.
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September 2023 by Steven Fojtik
I've been a member since 2004 and I never had a problem with anyone.They are always friendly and welling to help. This credit union is one of the best I have ever been with. I highly recommend them.
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September 2023 by Alireza Hariri
Fast and smooth process! Highly recommended
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April 2023 by Vanessa Guerrero
Staff here is always friendly and really helpful, they are always willing to help out in everything. Lobby is always clean!
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October 2021 by Jeanine Herrera
I had a great experience with Johan Cervantes in helping me refinance my car. From start to finish he made it an easy and painless process! I would definitely recommend the services here. Great job! Great employees!
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April 2021 by Marina Villarreal
Recently went through the process of searching for a new vehicle, tried financing through the dealership and have never been more stressed out or annoyed. I have financed every other vehicle I’ve owned through HFCU and decided to go back that route. Our loan officer was Craig Kneisly and he was WONDERFUL. So, so helpful through the entire process. He made buying a new vehicle a rather fun experience! You can tell he loves doing what he can to help out his customers. So grateful I decided to go through HFCU for my auto loan and that Craig was available to help.
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March 2021 by Lo cazares
People are rude and slow in outside banking no professional at all
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February 2021 by Rashard Martin
Moroa was excellent made the whole process a breeze... highly recommend him for any loans you need in the future 10/10 service
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September 2020 by Crystal Streety-Alarape
I went to open an account and I had a excellent experience with Vanessa and the Tellers that assisted me. I had no interaction with the Managers. The security guard was very nice. However, I did not like that she stopped me outside to explain to me why they keep the doors lock. If you do not want me to let myself out to avoid people just walking in, then be at your post.
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June 2020 by Lenay G
I really dislike going to this bank , I go when I have to because it is close to me . I go to the one in Kennington in Sugar Land. People are rude in Rosenberg location , no customer service. Manager Ron Downey is the worse manager I ever met. I can write a letter of bad things . I rather just drive and avoid going here .
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April 2019 by Danny Roehm
mostly rude pretend to be nice for greed i will be moving all of my accounts very dissppointed in the mansgers of this brsnch
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January 2019 by Nicole Phillips
I always have a good experience at this location. It's a shared branch to my actual credit union, BCU/Baxter. All the staff has always been courteous, helpful and thorough. I had a check to cash that I got wet and they did all they can to get it scanned before telling me it wouldn't work. Just the fact that they tried, impressed me!
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November 2018 by DJ X
First of all if you come by before they open, you will see a ton of cars which are all employee cars. Yet you go inside and there are maybe a total of 3 people working. What does everyone else do all day??!
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September 2018 by Nora Barnes
They slow with the customers. They sat in their office ignoring the customers