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April 2023 by Jay Freedman
Great experience with bottle etching, will for sure use again. Pick up and delivery services were a nice added bonus.
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September 2022 by Aldana M
I went to their store on 2977 but they no longer operate out of a brick and mortar - After a quick call I found out they are now a mobile only service. Beatriz was kind enough to meet me in the parking lot so that I could drop off my watches for a battery replacement and not waste the trip. I was so thankful for that. The turnaround on the service was less than 24 hours and Beatriz made it really easy to make a payment online and she dropped off my watches at my home. I highly recommend this business and will be a return customer.
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September 2022 by Robin Ferguson
Fair prices. Good work. Pick up and drop off at my home. Sometimes work seems a little slow but it gets done.
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August 2022 by Brock Bruce
Bea is awesome! I have used her services for well over 5 years now for many jewelery issues including high end watch repair and service. Her customer service is top notch and communication during the process is always very transparent and consistent. If you are looking for a local jeweler you can depend on, these guys are it.
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August 2022 by Jorge Serrano
We ordered custom engraved cups and the quality was top notch with a great turnaround for our business event! They even delivered on time! great service and business to deal with. Will use them in the future.
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May 2022 by Christal Baker
Jewelry Services and Gifts has a professional door to door pick up & delivery service. They are very responsive. I am pleased with the services provided. I was given a lifetime warranty for a watch battery, a while back. My watch was picked up & delivered as promised, with no extra fees. If you're looking for any jewelry services contact them.
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May 2022 by Neidy Garcia
Beatriz was great she answered all our questions about our watches that needed work done. She was very sweet and professional, after picking up our watches everything was well repaired and looked great! We will definitely be doing business with her again!
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May 2022 by Jessica Acosta
About 3 years ago I was looking to fix my husband's watch and change the battery on mine. I like to go to small businesses instead of big corporations when able to do so. I found this place through Google and they did an amazing job and were very nice and friendly and, of course, professional too. Fast forward to the present I needed battery replacement on my husband's watch and I called the number and of course amazing service again. Not to mention they are mobile now!!! Great customer service, will recommend to EVERYONE and definitely using her services for life if possible ???
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May 2022 by Diana Blum
What a great company. I used their services when they were brick and mortar and now they come to your door. They pick up what is needed and return it when it’s complete. I had some tennis bracelets repaired and an engagement ring.Very very satisfied. And they did not break the bank. Highly recommend.
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March 2022 by Sheila Rhodes
They delivered my watch on day I requested and it was repaired to my satisfaction. Very nice customer service and reasonable prices. I will definitely use them again.
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March 2022 by Stuart Scaggs
The new mobile service is great and super convenient. And the quality of the jewelry repair is as good as it has always been. I only bring my watches and chains here.
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February 2022 by carol mitchell
I love ? this company. The owners remember you and they have in shop jewelry repair as well as jewelry for purchasing and can also customize. Thank you Bea.
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November 2021 by Larissa I.
Fabulous customer service! I took several watches there there for battery replacements. They were quick & courteous! Will definitely be back for other jewelry needs too!
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October 2021 by Garrett Andrews
I was directed to Jewelry Services and Gifts by Kay Jewelers because I needed an engagement resized on very short notice. The old saying goes, “Failure to plan on your part does not constitute an emergency for someone else.” However, the wonderful folks at Jewelry Services and Gifts went above and beyond to make the magic happen. I dropped the ring off on a Tuesday and received notification that the ring was finished and ready for pick up on Friday morning. Their service was impeccable. More than that, they were completely transparent about costs in their quote for me, even warning me about potential costs that wound up not even impacting my service with them. They are consummate professionals.And what’s more—they have a heart for their customers. They went above and beyond in the service and in their efforts to keep me notified of their progress; but they went further still in reaching out to wish me luck on the day of my proposal and in the days after to make sure that everything had gone to plan. I’ve received less than friendly treatment at other jewelry stores because of my age or my appearance; but here they not only respected me, they also demonstrated a desire to create return customers. While I certainly don’t plan on another engagement, I know where I’ll be turning for my jewelry service needs. I cannot thank y’all enough for your help in making this such a painless and stress free process. You really made a special day even more special.
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September 2021 by Harrison Witham
Stopped by the shop for the first time last Tuesday. At around 1:00PM. Although the sign listed their hours as being open on Tuesday they were closed. I called and left a voicemail with my phone number. Today is Thursday and I've yet to receive a phone call. I'm not impressed.
