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October 2023 by Aaron Belleri
Yes this Metro store is awesome cool sales clerks.. especially the beautiful Hispanic girl that helped me that day...W?W ! If you read this review, I'm bad with names, I apologize, but I appreciate your help!
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January 2023 by Doris Black
Great service
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December 2022 by Lakeshia Winn
Falsely advertising they opening time. The time stated 10am they they was still closed at 11am
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March 2022 by Fox E.
Not to be confused with Metrosexual by T Mobile, which is more like a shop I'd open.T-Mobile is not bad and Metro has become the cheap version of their brand, and it's good that there are some cheap Wireless Services down here in Rosenberg, because not everybody in these parts has money.So it's a cost-effective place, but at the same time it's not the most reliable in terms of services or phone services, if you know what I mean.
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February 2022 by Maria Vega
Horrible customer service when you call them to ask a question
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March 2021 by Elmer Cruz
Good customer service Vanessa always helps me out
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November 2020 by mauricio vanessa
love that store best expricess friendy people that work there that help me eveything need for my new phone and they always trying give me that best discount for me and my family
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November 2020 by Vianey Campbell
Horrible service!!!!! Even the manager.They do not care about their customers.
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December 2018 by CPA
Stay away from this MetroPCS store, the lady with the red lips tattoo'd on the side of her neck (she refused to give me her name) is very rude, unprofessional and will break your merchandise. She damaged my brand new phone that I had brought in to get an sim card adapter in order for my new phone to work on my MetroPCS service (she broke off one of the metal clips that holds the sim card in place because she yanked the that adapter out when it became caught on the metal clip). She then became belligerent because I was upset over the breakage. Maybe at least if she would have said sorry because she broke it but in the end she started yelling at me saying "that's what I get for trying to help you" and said "you can give me my adapter back since you wanna be like that". Management doesn't care that they break your merchandise that you bring in. Stay away. Awful experience. I cancelled my service and went to Verizon.
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June 2018 by Bren L
Went in to get a new phone for my mom. Lady there seemed like she didn't want to be there. Horrible service. No greeting whatsoever, barely even wanted to talk to us. She kept playing with her phone and looking down instead of making eye contact. I kept my cool because I promised my mom the phone that day but will never be back. Didn't catch her name but she's the prieta with the horrible bleached “blonde†hair.
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May 2018 by amber clay
shop metro
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April 2018 by Jay Arias
Great place with great service help with anything i need
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February 2018 by Pam A
Stay away from this MetroPCS store, the lady with the red lips tattoo'd on the side of her neck (she refused to give me her name) is very rude, unprofessional and will break your merchandise. She damaged my new phone that I brought in to get an adapter for the sim card so my new phone would work on my MetroPCS service (she broke completely off one of the metal clips that hold the sim card in place because she yanked the sim card adapter out when it became caught on the metal clip). She then became belligerent because I said something over the breakage of the phone that I did not purchase there. In the end she started yelling at me saying "that's what I get for trying to help you" and said "you can give me my adapter back since you wanna be like that". Stay away. Awful experience.
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February 2018 by Uma Kelleher
Would be better to speak English and better not one so customer another's would not left out. Want your store to attack more customers, and better rating need more friendly to all kinds.
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May 2017 by warren moody
Do it go to this metro, the manager refuses to sell you anything without buying insurance for there cheap a** phones to begin with. He basically said he cannot sell us the phone without purchasing the insurance. They are a authorized dealer. So I will be calling corporate over the issue.
