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January 2023 by Doris Black
Great customer service
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October 2022 by Google user
The store manager Moe's was very friendly and helpful to answer all my questions. I was a little scared to walked in to any mobile retailer stores as usually they were very pushed. But Moe took his time explaining everything like friend and I was convinced to switch to Metro right away. Highly recommend
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August 2022 by Sandra Chu
The store manager Moe's was very friendly and helpful to answer all my questions. I was a little scared to walked in to any mobile retailer stores as usually they were very pushed. But Moe took his time explaining everything like friend and I was convinced to switch to Metro right away. Highly recommend
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April 2022 by Freddy Fazbear
I Love there Service and they are really Good at there job. my God bless them?.
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September 2020 by lol
for a phone store it's ight
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September 2019 by Marcus Boaz
I went to this one specifically because of their customer service, I forgot her name - but she took care of us.
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May 2018 by Michelle Jones
Nice store
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May 2018 by Gabby Palacios
Good plans
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April 2018 by Jay Arias
Help and give me all i need
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February 2018 by Stonewall 45
Went to upgrade a phone that hadn't been upgraded for almost two years. They offered a $50 discount also. I thought this was great until the other employee reminded the one working with me that I would need to change my $30 unlimited plan to the $60 unlimited plan to get the discount. As this makes no sense, I declined. Then I'm told the case doesn't include a screen protector and all they have are glass - for $13 more dollars (and she admits they tend to pop off) - that's in addition to the $13 case. And the $15 activation fee - fyi Sprint activated an older phone for free. Generally I like MetroPCS but being told I would receive a discount, then a few minutes later they remember to tell me it requires doubling my monthly rate made me tell them that was a trick being pulled on loyal customers. They didn't disagree. Bottom line, employees should know not to leave out pertinent information concerning discounts (and I don't know how MetroPCS can call it a discount when you have to substantially increase your monthly payments to qualify) and I don't think its too much to ask that they carry plastic screen covers for all their phones, at a reasonable price, not $13. And to be clear, the employees were pleasant, they didn't give me a hard time.
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January 2018 by Ken Wilbanks
Fast knowledgeable and efficient
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September 2017 by Bri Rob
Great customer service. This place goes beyond there job description and ensures your satisfaction. Shout out to Correna for outstanding service.
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July 2017 by Michelle Gonzalez
It was only good service when Corina was there..
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May 2017 by Kiyah Cooley
Very un professional ! In the middle of customer service stopped to text then started talking about personal life. Cussing and everything while I had 2 small children with me. @3:24 on Sunday 10/9/16
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May 2017 by Crystal Heidenreich
The staff is always very friendly every time I go in!
