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February 2024 by Rohit Budhani
The branch manager is super nice and helpful to me and my family! Thank you so much to you and the staff!
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November 2022 by Claudey J
This is an amazing bank! I spoke to a manager named Chris and she was super sweet to me. I feel like this bank would be a good fit to place your money
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February 2022 by Erik Arriaga
I came to this bank to cash a check, they want to charge 1.5% for non account holders. Rip offs !! This is no Prosperity !! I will make sure I never open an account on this bank, or anybody I know.
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February 2022 by Lewis Washington
Always curtious,nice and polite
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November 2021 by Fox E.
If you want to enjoy plenty of Prosperity, this might be the bank for you. We're looking for several new bank accounts at the moment and we've been into Prosperity, but we were a bit put off by a couple of minor issues. Having said that, it's still good to have the bank here, and while we're not sure if we'll open an account with Prosperity, or indeed at all at this rate, they're useful to have around.
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July 2021 by Frank Jr Cempa
This location is often very slow in service both in the drive-thru and lobby. Many of the tellers are not friendly at this location. Other branches are attentive to customer needs.
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May 2021 by Brice Vinson
Don't use this thing they will tell you lies so they can be right
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November 2020 by Steve Burns
Pamela and Christine have been amazingly helpful anytime we’ve needed help with an issue. Prior to banking at Prosperity, NO ONE . . . ANYWHERE, was willing to help us create an HSA and transfer money from our IRA. Pamela made it happen!
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October 2020 by Walter Jameson
I’m still not believing that this bank charged me a fee to cash a check from one of their account holders. I guess they have to make money anyway they can. I’m going to use a better bank for my business account.
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July 2020 by Deborah Burns
Since we first arrived in this area Christine and the employees have been so great to work with. I can’t say enough about how courteous they are, professional, and genuinely care for the customer. I’ve banked at this branch for three years. Give them an opportunity to serve you.
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February 2020 by Clair Mucala
Ended up closing my account here. Would constantly get judgemental looks from the ladies working, and they always seemed like they never wanted to help me when I would come in. My advice to anyone looking to do business with them is to please look somewhere else.
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February 2020 by Vicki P.
Hate the Rosenberg branch! My husband really likes the other branches but I only deal with this one. They are terrible at getting back with you when the say they will. All I want to do is use the mobile deposit for a monthly check but there is a limit of $500. I have asked repeatedly and been told repeatedly that they will check with the main office. I am pretty sure that I am not the only person with a check over $500! It's been 2 months and still no phone call.
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February 2020 by Rachel Rodriguez
Wish there was something lower to rate!!! Customer service is horrible
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September 2019 by RayandCaressa Alidon
Went in to open an account. No one was in front of me, yet a bank employee asked if I could come back. Middle of the day. That was my cue and clue that this bank did not value a potential customer at all. Save yourself some time and trouble. Go take your hard earned money and business to a bank that actually cares.
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July 2019 by Shamsher Patel
poor customer service, and are very very slow as if they have no motivation to work. This Branch needs to re staff all their workers. They suck.
