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November 2023 by Kirk Hill
Great place, great staff! We have rented here for years and will miss the convenience and friendliness as we are moving to the other side of the state.
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October 2023 by Kyle Wilhite
Absolutely the best storage facility in Rosenberg/Richmond area. Facility is well maintained and secure. Staff onsite is amazingly helpful and accommodating.
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September 2023 by Katya Figueroa
Such an awesome place to get for storage amazing storage space and staff i would definitely do it again!
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September 2023 by K B
Customer service was lacking. We have rented from uhaul several times, this was the first time for this location. If you are a minority, wouldn’t recommend. Felt as if they didn’t want business from minorities. We rented anyways since we were on a time crunch, the experience was uninviting and uncomfortable to say the least. We asked for a day rental and a couple hours after signing, received a text asking us to return the truck in 3 hours. Very strange. Lack of communication. Recommend going further down the road to a different uhaul dealer for better customer service.
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September 2023 by Randy Flores
Great customer service the facility is secure and clean management is doing a great job
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June 2023 by Kristen Santana
It has been a fabulous experience with Summer Lakes Storage! The staff has been helpful and everything has been wonderful! I definitely recommend them to anyone who needs to store their belongings!
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May 2023 by AOEF AOEF
Robin & Tom is absolutely provided and provides a fantastic service.They keep the facility in Top Notch shape - well organized - Thank you both for everything.
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March 2023 by Robert Keim
We had the best experience here! We will use them again in the future for sure. The staff is so nice and friendly. The facility is always super clean!
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March 2023 by Hieu Nguyen
Clean facility, easy access, restrooms available onsite. Managers are awesome and answer all of the questions for 1st timer renter.
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January 2023 by Francisco Ayala
Great service, clean facility!Excellent customer service.
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December 2022 by Morénike Giwa Onaiwu
Extraordinarily clean facility. Spacious units. Professional and helpful staff. Highly recommend.
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November 2022 by kendall skinner
My experience here was great! The owners are super friendly and helpful. My unit was clean and complex was safe. Highly recommend!!
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September 2022 by Simon Garza
Very accommodating and helpful in every way. Great rates and wonderful service.
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July 2022 by Demetria Hawkins
I'm giving it 2 ? due to the location, cleanest and easy access to the storage facility. The customer service my daughter and I received from Tommy(facility manager)was DEFINITELY below standard! I was told if I rent a Uhaul at 12noon I need to have it back by 5, or i can go some where else!I was definitely ready to walk out. Being my daughter already paid and have a storage there she asked that i still rent the Uhaul from this location. Still being charged the 24hr rate. Then I called and asked " HI is this Mr Tommy? This is Mrs. Hawkins I rented a Uhaul truck earlier." He stated I don't know maybe so."I preceding to tell him there's no way I will be finished by 5 due to heavy appliances. I'm waiting on help. He then stated "well it need to be back by 10am tomorrow." Long story short.... I was charged a little over $120 for under 24hrs. Of usage. It definitely have to be due to the color of my skin. Everyone else is giving this location a 5 star. Which I didn't experience. Going forward we will be removing my daughters items and going to a location that have better customer service. My job for the pass 25 yrs have been retail store management. You never shew away a sale and not make a custom feel welcome. Also your personal feelings DOESN'T matter when it comes to a sale. Peace & love always.
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June 2022 by Stephanie Gamble
This is our 4th time that we have used Summer lakes. Tom, Robin and Ronda are so wonderful and kind every time we visit. We cannot wait to use again!! Would recommend anyone to use Summer Lakes and if I could I would give 10 stars!
