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January 2024 by Eva
Manager was very professional, kind, patient and helpful. Second time renting from this location, best prices, clean and very secured location. Highly recommend.
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November 2023 by Lynne B.
After 1.5 months the place changed hands and the rates increased by $30/ month.. there is a low income housing across the street also which is a bit off putting. Saw some people on foot coming and going from the sketchy apartments.. looks like we are moving our storage elsewhere for next month...
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October 2023 by Kristal Brown
The staff here are phenomenal. They are always so welcoming. Customer service is outstanding. Keep up the great work ladies .
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October 2023 by Esthefanya Garcia
HORRIBLE SERVICE!Me and another family have been waiting for 3 hours now for some to show up to the front office to let us in because they did not want to prove gate code and claimed they are open on Saturdays.Definitely do not recommend it .
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October 2023 by Glory Aquilar
Jennifer was so awesome, answered all my questions was very nice, showed us the units we wanted, extremely helpful!
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July 2023 by CYNTHIA RODRIGUEZ
They never answer the phone! I been calling to pay my storage rent for the past 3 days! Now it's late and I'm being charged crazy late fees! Hire someone who knows how to answer a phone! I do not like paying online or by automated service. I've done it before and payment didn't go through and had to pay it later the next month.
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July 2023 by Chris Fisher
Absolutely great. Affordable climate controlled units that are clean and well maintained. Jennifer, the property manager, is absolutely amazing, very personable and just a sweetheart. I would recommend this place to anyone, anytime!
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June 2023 by Fred Gutierrez
An Excellent Climate Controlled Secured Storage Unit Facility Offering Very Affordable Rates. The On Site Manager Ms. Jennifer is Absolutely Amazing with her Outstanding Service and Pleasant Personality. I Do Highly Recommend This Place!
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June 2023 by Renae May
So many great things to say about Jennifer the Property Manager. I couldn’t make my mind up and she was so professional and helpful when it came to picking the storage unit to move my belongs into. I will definitely recommend this place to family and friends. They go above and beyond to make sure you the customer is satisfied with your decision. Thank you.
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June 2023 by Danielle Oconnor
The manager Jennifer was great. She was helpful, kind, and honest. She answered any and all questions we had. I will definitely continue to do business with her.
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June 2023 by Royal Lyric
Moved here to Rosenberg Tx from Washington DC and needed to store some additional items until found a permanent place . Upon meeting Ms. Jennifer Durham the property manager she had the customer service of an angel. Every time I needed additional information/ help she was always willing to assist me with exceptional excellent service with a smile
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May 2023 by Stephen D.
Beware when moving out early. You will not be pro rated if you plan on moving out before the end your monthly billing circle. . You will pay your full months rent regardless of move out date. Also expect your rent to increase yearly by at least $25. Been renting at this facility for a little over 3 years now. Aside from those negatives, it's been a decent experience.
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April 2023 by Nahtes Soulcleaver
I never had an issue with this facility, and they have been nothing but kind and patient. The manager, Jennifer, is always a delight and ensures that we are able to reach the best possible solution to any problem or question I have. All around a great place, and great people.
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March 2023 by Jimmy Wilkerson
Jennifer is an incredible manager who goes above and beyond for her customers. Always has a bright smile and a friendly attitude. You can tell she cares about her customers. The storage units are always clean and everything looks like it is well maintained. Best decision ever renting a unit there.
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March 2023 by Jennifer Grissom
Excellent customer service, very friendly. Facility is clean and secure yet easy to access.
