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December 2023 by Faizan Alam
Good place to make it home. This is my 2nd lease here. New management changing some policies, and i hope those will be for residents safety. Overall having great experience as a reseident. Maintenance team is really active & helpful, especially "Eduardo" is their Gem worker.
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December 2023 by Ashley Septs
Moving in was a breeze. Everyone was helpful and friendly.
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December 2023 by Kim Williams
Sooooooo happy with the apartment and help I received from the all office staff. Truly appreciate the quick and efficient process. My children and I had an emergency and we thank God the Waterford was available. Also when I needed just one room (carpet) cleaned they went ahead and did the entire apartment.
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December 2023 by brittany flores
Kailee was such a great help and very welcoming we had an issue and she resolved it that minute and I love my apt very spacious no issues with it at all . Thankyou for welcoming me to my new home and being so helpful and friendly!!
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November 2023 by Wanda Nowak
I rarely rate anything 5. However, weReally like our apartment here for the most part. Maintenance is usually quite quick to solve the problem.
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November 2023 by Debra Cook
We enjoy living here. It is our home and we take pride in that. Maintenance team goes above and beyond in any concerns we have.
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November 2023 by Sheena Obey
My experience at The Waterford at Summer Park has been nothing but excellent. The customer service, maintenance, and grounds service is exceptional. The community supports and maintains your privacy in a quiet and professional apartment dwelling.The upkeep of this property is exceptional. The maintenance is professional and hard working. I appreciate living here.As mentioned before, these are professional grounds and the upkeep is great.The meticulous prompt services are outstanding. This small community is very determined to satisfy its residents
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November 2023 by Valerie Gonzalez
Falsely, accusing of a smoking weed in our apartment.Management not helping us since we moved in regarding her homeowners insurance.Not controlling the trash bins.always overflowingallowing tenants to have their animals piss right in front of staircases where the odor is horrible entering your house.
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October 2023 by Chancelor Blake
I must say my experience with the Waterford was a bit different, but Kailee went over and beyond to satisfy my expectations. The location of the complex is perfect, and the layout of the 2 apartments I viewed with Jenny were very nice. The property is small, clean, and seem to be quiet.
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September 2023 by Brigitte Ardelean
The management it's wonderful very helpful understanding and caring.I worked with Kailee P she is amazing. The complex it's nice,quiet, clean friendly. I recommend to anyone who is looking to a nice place to stay .
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September 2023 by Daniel Zuniga
We lived here for 2 years and Im so glad we are out! The sole reason we really chose this complex was because of the location and it was a little more affordable than the surrounding complexes, at the time. BIG MISTAKE. They ended up raising rent $200 per month with no additional amenities or services. They were trying to keep up with the competition around them in price but have nothing to show for it. All others have valet trash, Waterford does not. They even tried to fine us for having a bag of trash outside the door for a few hours before we made the trek to the dumpster on the other side of the place. They only have one dumpster for the whole complex and it always gets piled up with trash and leaves a really bad stench driving or walking by. (See attached photo). There is an enclosed spot for another dumpster on the opposite side of the complex, but they are too cheap to get another. The gym is subpar and small. The pool area has a TV and bar which we were told didnt work, so we never used it the whole time. The grills they have outside were constantly out of propane and couldnt be used. Even when they did have propane not all knobs on the grill worked. I couldnt grill with a full grill, just part of it. The fobs were hit and miss with the gates, they would work sometimes and some gates dont work at all. The front gate was ALWAYS out of order and wide open. We didnt feel secure with the fact that anyone can drive in with no fob or code. They charge extra for a garage that isnt even attached to your apartment. They charge extra for covered parking. We got all of that included in our new apartment and pay what Waterford raised their prices to last year. At the very least the previous management was attentive and friendly. Now its a new group who, in my opinion, are just there to satisfy the bottom line and the new owners. The new manager lady is a puppet and they have a revolving door of employees who are just as inept as the manager. She was trying to get into our apartment to "take pictures" before our move out date because she had new tenants 3 days after our moveout date. When we denied her she said we had to go to the office to sign something. When we went into the office after our move out date to "sign", she said we didnt have to sign anything.Not to mention, they are now trying to charge us for "clean up" trash that wasnt there (we have pictures to prove it) and a damaged drawer that maintenance said they would repair but never did. I will say that maintenance was generally friendly and prompt. That one star is for them! They deserve better management. It was just bad experience all around, new management will be the demise of this palce. This complex should be called the Money Grab at Summer Park. They are not getting my money anymore! STAY AWAY!
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August 2023 by MOVIES EXTREME
(January 2022)-Great people, great place! Just moved in! (January 2023)-Ok, that was a year ago, just signed a new lease and have to say this is a cool place to live. It's chill here, nobody bothers you, it's not the cheapest in town but I think it's worth the price personally!! (February 2023)-The staff here is incredible! I'm not just saying that, they will do whatever is needed to help you or direct you for what needs you have! Place is chill, people that live here are cool, staff is phenomenal, all the amenities, everything is close and convenient, I mean everything! I'm not moving!!! Ever!! ? ? ?Still here, still happy!! 5-4-2023Good people here, staff and tenants!!Still here!! 8-11-23Great maintenance!
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August 2023 by Tandi Bela
Waterford at Summer Park keeps up an immaculate presentation and is attentive to us as residents. We love our new home.
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August 2023 by karla sirit
Amazing amazing amazing.I just moved into the property and the leasing office staff are the sweetest and always answering any questions that I have super fast. My kids love it so far. The apartments are big and is a very quiet neighborhood. Definitely recommend this place.
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August 2023 by Giovani Orozco
Maintenance guys are friendly and get the job done. Staff is welcoming. Pool is awesome, gym is great! Peaceful apartments. Courtesy officers included, can’t beat that.
