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February 2024 by Spirit and Grace Remodeling Solutions LLC
Just purchased a large Powerwasher. Very professional, and lots of helpful assistance. Great customer service. Great deal. Highly recommended for any materials purchased. I enjoy spending money in our local community.Thank you.
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February 2024 by Kathy Alexander
Hi I'm Kathleen,I visited the store at the Rosenberg branch the customer service I received from this young man by the name of Brannon was top notch he when above & beyond to help me to find the items I needed,I was very impressed with the quality of attention I received from him he will make a great business owner or manager he was very friendly his service was Exceptional ??Thank you Brannon
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December 2023 by Vincent Nguyen
I dont know who the hell the manager/owner was working yesterday, but I already filed a corporate complaint with details. Whether or not they believe or care what I had say likely wont change a damn thing. From reading all the 1 star reviews here, I'm not surprised how they treat their customers.
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September 2023 by junaid afzal
Curbside pickup was a mess. I texted the number for Pickup, no one showed up. Went inside and they gave me my order inside the store. I had to carry two 40lb bags to my car. I guess curbside pickup means something else at this location. Very disappointed
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August 2023 by N SHENWARI
i want there to buy some part for my tractor i forget see his name but need some help HE WAS VERY UNHELPE MAN i never under stand why they have this name Tractor supply you hardly find any thing for tractor parts
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July 2023 by Jeremiah Kirk
Thank you Kelly for the prompt answering of my phone call, retrieving both items I needed and placing them at the register for me to purchase. I live 45 minutes away and I attempted to purchase online but it was unable to process. This is the second time I have been to this store and I appreciate the employees who work there.
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July 2023 by ray keefer
Tried to buy a propane tank and have it filled but apparently only one employee at this place can do it and he was not there. This was a Friday at noon and I drove 10 miles one way on my lunch break from work just to be told sorry. Nobody available until after 2:00 pm Saturday.
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May 2023 by Bekah
The customer service at this store is very important. I really appreciate that. I also felt very welcomed here even if I felt out of place. Rose helped me with a return and treated me very kindly.
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May 2023 by Bobby B
Andy "don't know nothing" so his only advice when they fulfill my online order with the wrong items is to go swap them out myself. Thanks Andy!
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May 2023 by Payo W
These guys are class. All store associates are friendly & helpful. I've been multiple times in recent weeks, over $5k spent. Kelly in particular was very helpful, and the lady in the garden center. Always a good experience, always very helpful. Would rather shop here than other local stores, feels like they are connected with the community and remember or get to know customers.
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April 2023 by Angie Cuellar
I love TSC, and go there frequently for our feed. But, today, we had to deal with an employee named Scott. I see from other reviews, we weren't the only one with an issue. Why isn't his behavior addressed? The manager stopped by on her way out and literally told him in front of other employees and customers up there to be nice and have happy thoughts. This should be a serious red flag. I won't return to the Rosenberg store until this employees behavior is addressed. I could maybe see if he was having a bad day, but the negative reviews on him go back at least a year! This is the second time we've had to deal with him, and the last time was just as bad. He not only treats customers horribly, but his coworkers too, and does it in front of anybody around him.
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April 2023 by Robert Teel
I called around lunch time and asked if they had a 60" Bad Boy Maverick in stock. The man on the phone checked and verified that they did have 2 of them. I told him that if they could get it assembled for me today, that I would swing by a pick it up before closing. He asked for my number and said that he would call me around 4:30pm. At 4:30pm, he called and said that it was assembled and ready for me. I told him to give me 30 minutes and I would be there. This man was true to his word as well as I was. I am glad that there are still people out there that care about the customers needs. I am very impressed and satisfied with the service that I received as well as the product that I purchased. Thank you, Thank you, Thank you!
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February 2023 by Sean Nickaboine
Worst store ever. Maybe not the worst, definitely not great they never have dog food I need and it’s their house brand you would think would at least have their own brand in stock. Never a good experience.
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December 2022 by Matthews Mee
This is a great place to get hard to find parts for like light fixtures, lamps, plumbing and every thing you may need around the house.
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November 2022 by AndeTom Murray
My wife and I stopped in to look at the Behlen 14’ farm gates. I had some questions about their return policies ( in case the gate just did not work in the space that I had for it ). I asked a male employee if I could talk to a manager. He asked me what about. I replied that I wanted to discuss that store’s policies. Policies about what, he asked me. Policies regarding your products, I replied. What product, he said. Well, I was looking at your farm gates, I said. What about them, he replied.Return policies and delivery from the store, I said. 30 day returns, he said. And started to walk away. Wait a minute, I called out. What about your delivery policies. We use roadster, he said and someone would have to look it up. We started to walk, where I do not know, but on the way, someone asked him about chainsaws, and, at that point, I was totally abandoned and ignored while he showed another customer where to look for the price on a chain saw. I stood there and waited and when he finished with the customer on the chain saw price, he walked away from me.So, I wandered over to the semi-circular service desk where there was a clerk behind the desk having a somewhat elevated discussion with another customer. The only part of that conversation I could hear was the employee saying to the customer WELL, WE ARE JUST NOT GOING TO DO THAT ! At that point, I just gave up and went to find my wife. I told my wife that I did not think this was the store for us. When we got back in the car and started home, I told my wife of my experience. My wife told me that she overheard a customer ask to see the manager and an employee said to him you want to see the manager ? Yes, the customer said, I want to see the manager. We do not know if that customer got to see the manager. I never did. We joked on the way home that maybe the manager was in the witness protection program and we both had a good laugh at that joke. But as we drove back towards home both of us agreed that this is not the store for us.
